Xanadu Island

The personnel and the food

I got injured in the hotel almost died and they didn't take any responsibility We also found a piece of plastic in ice cream what almost hurt our kids mouth The superiors doesn't care about their guests life. They basically sent me to hell and told me that all what happened it's mistake and they don't agree to compensate me at any way

The view, pools, water sports, layout and restaurants.

A couple of our requests were not fulfilled timely or at all (laundry, AC malfunction). Also, laundry services are unreasonably priced (2 or more euros per garment).

Crystal clear ocean off the sun bathing decks, QR code to order drinks to your sunbed Suite was luxurious with amazing views Staff very attentive and helpful

Nothing

mükemmel konum. son derece saygılı çalışanlar. odaların büyüklüğü. Yemeklerin ve içeceklerin özenli ve çeşitli olmasi.

Amazing nature around and that’s only 5star. Young guys driving us with buggy’s ware very kind and helpful.

Service 2-3star We was invited to spa with 25% discount which we never got. Even do we had the paper where it was clearly written. Also when we ordered taxi to the airport we asked for taxi with card machine but we got one whiteout card machine.

Самое большое преимущество это место расположение отеля и территория отеля. Пляжи виды очень красивые.

Пляж, территория, виды

3rd time in Xanadu island, Their food is just as great as before. the resort cleanness and landscaping is also on point. The welcoming was even better this time. Reception staff are very helpful and helped us with late checkout. Barber is great. New Photographers are great. I took a nice album. Kids club and kids playground are nice as well.

House keeping staff forgets to refill consumables, takes long when you request for something. And you can see dirty shoes marks on the floor even after the staff cleans. Room shower is very nice in terms of space, in our room unfortunately the water temperature keeps flipping between cold and hot. The TVs in the rooms are old and limited. They definitely must be upgraded with castable TVs for a resort at this price point. The gym needs expansion and more free weights. More water/pool slides for kids would be nice.