Coastal Hotel Iloilo

I booked a room for 170,778 KRW (around 7,000+ pesos including taxes and fees), which clearly included breakfast. There was also a cheaper option for 47,725 KRW (around 1,900+ pesos including taxes and fees) without breakfast, but I specifically chose and paid for the one with breakfast. However, upon check-in, the staff informed us that breakfast was not included because it was not updated on their system. This was disappointing, as we paid for a service that was not provided. I hope the hotel improves its booking accuracy to avoid misleading future guests.

Location is perfect and has easiest access to Coastal road.

Easy access to Coastal road.

Very polite and helpful staff

The bathroom was dirty, with black mold on the walls. Asked the staff to clean it but the cleaners didn’t

Very polite staff

Bathroom covered with black mold on the walls

The room was a deluxe room and the bed was so comfortable and kingsize, and there was a mini fridge/freezer in the room which is ideal so you don't leave food out attracting ants. I loved the size of the room. The hotel also has a backup generator, so if the weather is bad and there is a powercut you still have power in the rooms. One great thing not advertised correctly on their site, but may be now, THEY DO HAVE AIRCON in the bedrooms which is great when the Philippines can get very hot. I enjoyed going back to the room to rest. The staff were also very friendly and helpful.

Downside, there was no real view as such, and there was no restaurant or breakfast served in the hotel. However, you could always order food in as they did not have a problem with that. The bathroom was not the best and the shower temperature does not get hot but just cold or tepid and the shower is alongside the toilet which has no toilet seat (which is quite normal in many parts of the Philippies). But I am use to bathrooms in the uk when we have a toilet seat and a complete separate warm shower to the toilet. There is not much for tourists near the hotel, unless you are happy walking everywhere, if you want to go shopping you may need some form of transport, but the staff would help organize this for you if you wanted it.