Studio Suites

The hotel was really nice. There was plenty of parking and the property was clean. The pool was within walking distance and they also allowed me to barbecue on the property. It's understandable that they did not want me to barbecue by their swimming pool but being able to barbecue at a hotel with good enough for me. The people were kind and staff constantly working to make customers happy. Thank you for a wonderful weekend that I enjoyed with my girls on Labor Day.

No good property

They had roaches .. ok for adults by themselves not for child

Rude unhelpful staff

Best to spend 10 dollars more for a better place

Upon arrival at the property, we noticed people outside behaving suspicious. The smell of marijuana was noticeable. We checked in, we parked our car, but I felt my car would be broken into. We got in the room. As my girlfriend and i were getting ready to take a shower, we saw a bunch of cockroaches coming out of the sink in the bathroom. They were coming out of the shower drain too. We felt disgusted. We did not finish shower because we were disgusted. We pack our stuff and went to check out. I explained why we were checking out to the female employee. She offered us a refund, but first to call expedia. She said that Expedia would call her, and she would approve the refund. I contacted Expedia explained the situation. They called the hotel. As per the Expedia representative, the hotel refused the refund. Horrible experience. I don't know why the hotel female staff offer a refund and not grant it. I ended up booking in La Hacienda near Alamodome and Riverwalk. Better and cleaner experience with them. Don't bother booking here. Worst experience i ever had.

I called about 5 pm to let the front desk know i will arrive late about 330am to assure them i am coming. I checked expedia and hotel site and it says checkin is from 3pm-4am. After the phone ringing for several minutes a guy picked up. I let him know i had a reservation and i will be arriving about 330 am. He said that is too late. That i have to checkin before 3am or my reservation will be canceled. I told him the website and on expedia that it says 4am. He was rude and kept telling me that my reservation will get cancelled by the system at 3am. I showed up at 340am. A female was working the desk . I advised her about my conversation earlier and that i have a reservation. She told me that they stop checkin at 3am. I told her the website and showed her that it says 4am. She looked at the time and said its close enough and said i would have to pay for another room. Mind u i still got charged for the 1st room. Its 345 at this point and im exhausted so i digress and just pay again knowing i will just dispute the double charge tomorrow. I get to my room. The nastiest room i have EVER seen. The toilet had poop smears in it. There was trash under the bed and while the bed was made it smelled weird. I kept hearing a beep from the bed. It was the fire alarm from the ceiling that was put under the bed matress. I do not recommend this hotel at all!

Ok

Dirty yellow sheets Has a smell Guy at the front desk will give you attitude

Very affordable and quite