Tramway Service Apartments

We were double booked and others turned up at the address also with the same issue. We ended up finding alternative accommodation for half our group on a very busy and important business expo week. We haven't been refunded yet and I haven't been able to get an invoice. I would consider changing my feedback if I could get firstly my invoice which I need to give to my business for tax purposes and then the refund of one of the apartments which we never used and was actually used by others.

Location, very quiet

Please know the towel rack in ensuite is set really too hot, did burn myself just touching it after shower.

Lovely new house with new carpet and floorings. Unfortunately the furniture wasn't new and the sofa was badly stained. The dishwasher was full of dirty dishes when we arrived and there were no dishwasher tablets. I contacted the management team but didn't get any response. The garage was full of various items so that we were unable to use it for the car. There were no instructions with regards to check out procedures. Overall the property was nice and in a good location but the management team let it down with lack of response and lack of attention to detail.

Beautiful property. We requested to stay an additional night and the Manager was very accommodating. Highly recommended and would stay here again.

Clean property in a quiet neighborhood.

Really great hosts

Very beautiful house with all the essentials. The only thing we didn’t like is the owner lives in the front house & had been watching us throughout out the night. At one point we were about to leave & she called (which I missed) & then texted me to ask me to lock the door & put the key in the lock box. My dad also said he could see someone watching us from the top windows when we were coming back. They are new to booking & I don’t think their intentions are bad however it just doesn’t feel private as there are also no curtains in the lounge which faces the front houses