Casa Pollenzo

Check-in & Out

Property Notes

We remind you that our check-ins are from 3:00 pm to 9:00 pm, in order to guarantee the service beyond that time we ask for a small supplement of €. 20 to 24.00. This supplement must be paid before entering the facility via Stripe/bank transfer/Satispay Beyond these times, if not agreed in advance, entry into the structure will not be guaranteed. Our check-outs are at 10:00 in the morning. The extra cost for late check-out is €10 per hour up to 1pm max. Furthermore, we kindly ask you to send us one day before your arrival: - An image of the documents (identity card / passport) of all guests as you must register for your stay and for the Turin police headquarters - Arrival time - The name of the apartment of the reservation EXTRA COSTS, IF ANY:  ATTENTION in all apartments with more than one double bed, in case of booking for 2 guests, if you wish to have separate beds there is an extra cost of €15 for the supply of sheets. Example: house with 4 beds, booking for 2 people with the request for separate beds = €15 supplement. Additional set of towels (3 pcs.): €. 10. For further information regarding your check-in or any other information please contact us.This property does not accommodate bachelor(ette) or similar parties.