Goldcrest Apartments

I booked apartment through booking.com and I waited in the lobby to get check in. And even I have called to staff more then 1 hour. But they didn't respond. And I have never seen such bad management in my life. If they doesn't want to rent their apartment then why do they post ads.

Worst

Worst

Location

Cleanliness

Our confirmed full paid in advance reservation was cancelled citing the reason that current occupants weren’t vacating the property!! Absolutely pathetic management! Couldn’t find us an alternate even. The only good thing about this entire experience was that the refund was processed quickly!

Very poor processes by the property management. They should have handled this much better knowing full well that they have confirmed bookings for these dates.

Bathroom was very dirty. There was just one towel and wasn’t clean. One cupboard was locked. I would say the apartment was not five star as was rated online. It was rather three star.

Everything was satisfactory to the level that we had extended our stay. Zohaib's team was kind enough to accommodate to our extension request for the same apartment desptie having overlapping reservations on our dates. Mehru the guest relations manager was kind. I would have given a 10 had the check inn process be made more guest friendly.

I booked for my sister and her children visiting Pakistan. We booked at this building with a different profile. Turned out they did not have the apartment they committed and the alternative apartment was not as per our expectations. Luckily we stumbled on this profile, spoke to someone called Zohaib and ended up getting what we actually were expecting.

Thank you for your support on such a short stay. Very helpful people and kind to accommodate last minute requests. I recommend this property to guests traveling from Europe.