Via Downtown Residency

Nothing

Receptionist was not aware about our children but we was maintain on the booking time. Hi was saying there is no maintain children details

Location & room

Rooms

I didn’t stay in this hotel as my booking was cancelled without information. I am very disappointed with booking.com as you have no idea what’s is happening & kept my booking confirmed. I had to look for another hotel after reaching to Prayagraj. Moreover, the number provided by booking.com as property contact was not answered. Extremely bad experience.

My booking cancelled without information & you guys at booking. com is not bothered what’s happening there. Very bad service from booking. com.

Location was superab and the hotel staff was more than friendly and we enjoyed our trip the most with their support and hospitality. Having old people in our family, their support was quite an advantage during our stay

There is nothing to mention

They changed it to different property saying some electricity problem. In new property lift was not working. Then they asked to move to third property which was very badly maintained. Walls had black moss with dampness, everything was full of dirt and cobwebs, nothing near what was originally opted.

I made the reservation in advance and it was confirmed. When I arrived at the address indicated in the reservation, the hotel did not exist. It was another hotel in the area, and the two people who worked there did not speak English. One of them called a person who did speak English and he said that there was no reservation in my name and that they would not give me the hotel address. Completely absurd.

Area near civil line

Service poor Room bakwas Bathroom bakwas Extra bed poor quality

Location

Unfriendly staff, delayed check in , no flexibility

As this is new hotel the facilities and ambiance was really good .got best of the price. Room was big and quality of food was good with reasonable price