HERACITY Hotel

We feel very bad for being ignore by the Hotel. They never reply our massages / email.

hotel was closed when i arrived, not accessibale, should not be listed on booking.com, immediate delisting, i had to find other hotel nearby

Clean room, good breakfast, good location

None

Não tem mais hotel tive que reservar hotel do lado pq o hotel fechou há meses e ainda estão fazendo reserva pelo booking

Só vi o hotel de fora e agora estou na luta pra ser ressarcida pelo booking

Отель был закрыт на ремонт и мы сообщили и в букинг.сом и в отель. Никто не ответил и не помог нам с размещением. Всё ужасно! Благодарить не за что.

Nada!

La dirección es incorrecta, imposible encontrarlo, llame y nadie respondió, les escribí y nadie respondió, 2 hrs buscando y preguntando y nadie sabia nada. Tuve que buscar otro hotel en ese momento y encontré uno a 1 cuadra de la estación del tren.

The Hotel is CLOSED! They took my money, confirm my reservarion and when I arrive there it was closed for more than 2 months, look on Google. And booking won't believe me. It's a fraude.

Nothing

The hotel has been closed for 2 months

Its near to the bus station. Good staff and approachable. The breakfast was amazing as well

The room was not good. Toilet not clean and not even enough toilet roll in it. We had to ask for it. Damage with the door. Difficult to communicate to staff as they didnt knew english.

Great location Close to bus station. Breakfast n

Had a smell of cigarettes coming through the ventilation Poorly maintained. handle missing from bathroom door. Shower not draining properly. Poor beds. Has seen better days Too noisy