Tara Waterfall

good

Located at the highest point on the road with direct waterfall views from the mountainside rooms. Service attentive, food is good.

Beautiful views, well maintained place, comfortable beds. Food also good.

The only point to work on is if we looked down from our balcony u cd see trash in between the tea plants. That shd be cleaned up for having a better vieuw

The view from the room.

Firstly, there is a giant generation below all of the luxury rooms which creates a big noise throughout the day. The rooms are fine but some issues like the poor shower drainage. The service and the restaurant was very poor. There is no atmosphere created by the staff or the restaurant, everything is very empty and clinical. No music or friendly service/chat from the staff. They didn't want to make local food, just offering fried rice and noodles. In a high end hotel this is just unacceptable. They reluctantly made 3 or 4 curries which were delivered to the rooftop restaurant in a very loud lift mechanism which was very bizarre. This is meant to be an eco-hotel but there are unnecessary lights everywhere, and single use plastics in the room. Absolutely no unique concept to this hotel and the staff don't understand what good service is. By the way, the photos online are of another 'Tara' branch (IE. Photos of a chef and a swimming pool). They don't have any of this in Rakwana.

Love everything

Nothing