Protulipac Apartman Zlatibor

Apartman je prelep. Sve preporuke! Ljubazni domaćini i odlična lokacija

The apartment itself is nice, clean, comfortable and even cozy thanks to the fireplace. The communication with the owner has been perfect: he has a very friendly attitude and is eager to help with anything, and so are the people who help him with the apartment. Setting the spa situation aside, I'd say it's one of the best apartments we've had in Serbia.

The spa was literally crowded in the evenings. When I had heard that we have to book a specific time, I had expected that the amount of people would be regulated, but in fact it felt like they let in all who want, and since it was Easter holidays time, it was a lot. Another thing was that in the first two days they offered towels for free, but then they suddenly decided to charge money for it. Nevertheless, I liked how the owner handled this feedback, he was disappointed by the spa staff behaviour and offered to make it up with money when he thought that we indeed paid for the towels (in fact we didn't). Even though the spa is not his area of responsibility, I have hope that he can influence the spa service and it becomes better in the future.