Sunbird Waterfront

It is a new hotel, so that’s a plus. There was one particular staff, a server in the kitchen. Her name was Maria. She was exceptionally helpful. Always smiled, had some conversations with her, she was good.

Seems the services are a bit lacking for such an expensive hotel. You have to ask for face towels, bathrobes and slippers, otherwise you won’t get them. The breakfast was good but pretty basic. They need to make more options. The coffee machine sometimes works sometimes doesn’t. There was a day there was an issue with the keycard, they said the keycards are managed by a team in South Africa, so the whole day they had to send a guy to open the rooms with the master key, poor guy was tired following guests to open their rooms. They fixed it the next day though