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9 / 10 Guest Rating

HOKAB

C Granadillo S N MZ 251 LT 7, Cenote Azul, mx

HOKAB - main view

About the Property

Luxurious Accommodation
HOKAB in Cenote Azul provides a lavish stay with air-conditioned rooms featuring free WiFi and private bathrooms.

Relaxation and Convenience
Guests can unwind by the outdoor swimming pool or enjoy the terrace while having access to a 24-hour front desk for any assistance needed.

Modern Amenities
Each room is equipped with a wardrobe and a flat-screen TV for entertainment and comfort throughout your stay.

Experience luxury and comfort at HOKAB - book your stay now for a memorable getaway!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Family rooms

Important Information

Check-in & Out

Check-in
Check-out12:30 PM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9
Exceptional20 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good location.

Categories

Cleanliness8.3
Service9.3
Location8.8
Room Quality9.3
Amenities9.3
Value for Money9.3
Food and Beverage8.8
Overall Experience8.8

Select topics to read reviews

D
DetlefdeDE
Verified booking
extended_group
Standard Room
Stayed in Feb 9, 2026

"Excellent"

8.0

Frühstück etwas dürftig , dafür schöner Rooftop mit Schwimmbecken und Blick auf den See Bacalar

Helpful?
J
JonatanmxMX
Verified booking
extended_group
Standard Room
Stayed in Jan 22, 2026

"Agua caliente tardía"

9.0

La amabilidad del personal y las instalaciones limpias

.tarda en llegar agua caliente de la regadera ya que tiene paneles solares

Helpful?
R
ReiaseSE
Verified booking
couple
Standard Room
Stayed in Jan 16, 2026

"Very Good"

7.0
Helpful?
N
NemanjafrFR
Verified booking
solo_traveller
Standard Room
Stayed in Jan 5, 2026

"Excellent"

8.0
Helpful?
O
OlivierfrFR
Verified booking
couple
Standard Room
Stayed in Dec 21, 2025

"Gros investissement pour l’hôtel mais les finitions ratées gâchent tout"

5.0

Tarif correct

Pas d’eau chaude : le chauffage solaire ne marche pas malgré ce qui est dit .

Helpful?
W
WiebebzBZ
Verified booking
extended_group
Standard Room
Stayed in Dec 18, 2025

"It works"

6.0

The staff was good location sample to find it nice and clean

The shower didn't have much water it took forever to take a shower.

Helpful?
P
PatrickieIE
Verified booking
couple
Standard Room
Stayed in Dec 4, 2025

"Excellent"

8.0

Peaceful location outside the town. Spacious and comfortable room with good air conditioning. Staff were friendly and breakfast was good.

The hotel is a short walk from the town, which is no problem, except there were some very aggressive dogs on the route when it got dark. My wife and I chased them off one night when they were after us and barking. She was on her own another night and had to jump into a stranger's passing car to get away from them. A real pity and obviously not under control of the hotel, but something to consider when booking. We were leaving early in the morning and the receptionist said the door would be open from 6am. We went down at 6.30am and it was locked - luckily we had a phone to call them but not sure what we would have done if we didn't have a phone plan. Also a bit of a fire hazard having it locked and unable to open from the inside...

Helpful?
E
EliasusUS
Verified booking
couple
Standard Room
Stayed in Dec 3, 2025

"Exceptional"

10.0
Helpful?
E
ernestomxMX
Verified booking
couple
Standard Room
Stayed in Nov 21, 2025

"Confortable with a good location"

10.0

Location and prize

The stairs

Helpful?
I
isabelfrFR
Verified booking
couple
Standard Room
Stayed in Oct 29, 2025

"Exceptional"

9.0

Personnel accueillant. Piscine au top!

Helpful?
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