Carmel at Sorrento

The location.

The room and non assistance of staff.

location and space.

2 out of the 3 beds were dirty and clearly had not been changed from the last guests. There was hair (? pubic) and dirt in the beds. The door to the balcony did not open which was highly inconvenient. I found a staff member and showed her the beds, she said would get someone from reception to contact me to discuss, they never did.

Location, and the sleep quality was good. View average looking over a large car park

That I could not get into the car park. They said they would get someone to look at it but that did not happen. I parked on the street at the front of the building When I went to use the toilet brush from the toilet brush holder. I was covered in faeces and the little amount of water in the base was brown. It actually made me feel sick when I looked at it. Water the poor plant in the corner of the loungers, it looks like it is dying. I went down to the garage from the inside to put my garage out which the the guest book said that the bins were in the garage basement area. When I took it down they were not there. When I left I took my garbage with me and drove around the block to find a red and yellow bin on the block next door. I don't know if it was there bins but I used them anyway. Would I stay again, no

The location and so spacious

Nothing

Location and spaciousness

Arrived and it had dirty plates in cupboards and dishwasher was also dirty. Not enough towels for 3 bedrooms and no toilet paper in some of the toilets.