Atrium Hotel Heathrow

We enjoyed the hotel and it was very clean and hospitable.

Staff was underprepared for system failure. Unable to check guests in without a computer. Waited for an hour and a half in the lobby to get our room, for them to finally do it on paper without the computer. Leftover room service dishes lined the hallway some even until the next morning. Breakfast could have been good but very slow to refill anything. Hotel is dated.

Somewhat outdated airport hotel with, nevertheless, nice interior. Clean rooms and helpful staff. Fulfills it’s purpose as an airport hotel.

Our stay in general was fine but there is something very odd about this hotel is being run. The restaurant was empty apart from us and the waitress didn’t seem to know what she was doing or be capable of communicating in English. The drinks orders were wrong and the beer was out. Some of the signs point in the wrong direction and there was a security guard stopping us from using the stairs past the 2nd floor. Adding a service charge in the restaurant was a bit extortionate. I wouldn’t stay here again, unfortunately.

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Nous sommes arrivé plus tôt et il nous ont donné notre chambre avant sans frais…. L’hôte est super bien situé pour le métro..cetait très tranquille malgré que nous étions directement sur la piste nous n’avons pas souper mais j’y retournerai certains

Booked one month beforehand. Arrived at the hotel only to be told the whole hotel was closed due to maintenance for the next 2 months. With no prior communication and fully staffed, they are refusing to provide a refund on a non fund policy that only states if I cancel the reservation, then i'm not eligible for a refund. Taking the matter further now

Lovely hotel, clean modern rooms, breakfast was very good if a little short on vegan options. Good location with buses right outside. Nice pool, but limited sun beds so a problem to get by the pool terrace on some days.

Excellent Airport hotel. Very convenient to take the underground tube from Hatton Cross station which is just across the street to Heathrow airport. Well staffed reception with helpful and polite people. Good amenities including a restaurant and bar. Would definitely recommend if catching a flight the following day.

Close to Tube station facilitating easy connectivity to central London. Breakfast was good but the same items were repeated on each day that we stayed here. Room was clean and had suffiecient space.