The Carpenters Arms

On the positive side, staff were very pleasant and friendly especially those behind the bar. Very dog friendly

 No instructions in room for anything – internet, shower, food times, heating or anything else  Radiator not working. Had to ask for assistance and person-in-charge not able initially to fix it but was able to, eventually, by trial and error  Hot water took up to 5 minutes to warm up  Found damp on far wall the following morning and cushions we happened to put by that wall were wet  Evening meal was very average. Mushroom gnocchi had no sauce. Bavette steak very tough, accompanying mushroom cold and side of greens consisted of loads of not very well cooked sprouts and a few small pieces of cabbage

Very comfortable and well appointed rooms. Public areas and dining experience were also excellent. The bar and restaurant staff were very friendly and helpful.

Unfortunately, having paid for breakfast on both days, we were not able to benefit fully on the second day. We had to leave at 0800 on the second day to catch a flight. Breakfast starts at 0730, but as the chef was late reporting for work, our options for breakfast became very limited. The manager was unapologetic. An offer of a refund for breakfast charges, or a reduced rate, would have also been welcomed.

Excellent breakfast and very comfortable room

There was nothing either of us disliked

Good out of town location. Good ambience. Comfortable room. Good shower. Dinner and breakfast very tasty.

Great location but quiet. Staff very friendly food really good

Room was very warm