Les Suites at The Cliff Bay

die Suiten, das Personal, die Lage

Das Frühstück könnte etwas abwechslungsreicher sein - es ist jeden Tag eigentlich das gleiche - es wäre schön, wenn es ein ‚Special of the day‘ gebe (Tortilla oder ähnliches) oder exotische Früchte wie Cherimoya, Tamarillo, Maracuja Banane - diese Früchte kennt man in Deutschland nicht - insofern sind Äpfel, Orangen, Kiwi oder Birnen enttäuschend. Aber dies tut der sehr guten Bewertung keinen Abbruch - lediglich eine Anregung - ein wirklicher tolles Hotel!

This was our second stay at Les Suites after many years staying at Reids Palace. Portobay hotels is an superbly run chain with great staff and excellent restaurants. We do know and love some of the staff at Reids and go to see them when in Madeira. Reids is going through a change and has a new manager who has a tough job of bringing the hotel back to its former glory. There have and will be many staff changes amd this makes the hotel somewhat disjointed at the moment. I wish him luck. The staff at Les Suites are brilliant and the teams do not seem to change and have been there for a long time so they are well established asmthat makes the whole place work so well. They also get well looked after by Portobay which is something that Belmond hotels who own Reids could learn from. We ate in Avista restaurant on many occasions and had great food and service for breakfast and dinner we also ate at Villa Cipriani,the Italian restaurant of Reids and had a great meal and good service from the staff that we know well. Les Suites have great rooms where everything works well unlike Reids where some things are a little tired and need updating. The difference in price between staying at Les Suites and Reids would have been 3500 Euros making Les Suites excellent value. They also gave us the room that we stayed in last time as it is our preferred suite. Reids could not guarantee our preferred suite which is a deal breaker for us as they do have some rooms that are not in a good location for us. Reids is also limited for restaurant choices at this time of year as Brisa outside restaurant is closed and the old main dining room was only open for Christmas eve for a set menu. The only choice you have is Villa Cipriani or the limited offerings at William restaurant which is not to everyone's liking although the staff are great. The Chef is leaving at the end of the year for a few venture away from Madeira which will be interesting to see what happens to it as there is now an opportunity to create something special and more to people's liking. Let's see if the Michelin star is retained. So Les Suites is the choice for discerning guests who wants great accommodation and excellent service

My wife and I have just returned from three weeks at Les Suites. Our third visit in eighteen months. You'll gather we like it. The surroundings, the staff and ambience of the whole edifice is unmatched by any other hotel in Madeira. If you are wondering whether to visit please be warned, once you've been here then everywhere else is decidedly second best.

Brilliant relaxing time with beautiful food in either of 2 restaurants. Mostly great service and views even in nearly December.

We love Les Suites and Cliff Bay for the quality of accommodation, restaurants, location and for the wonderful staff who are always friendly, helpful and efficient giving a lovely relaxed and comfortable feel to our stay. 'Home from home'!