Les Suites at The Cliff Bay

Wenn man alle Sinne in phantastischer Atlantiklage verwöhnen lassen will, ist man hier genau am richtigen Platz. Suiten mit Traumblick, kreative Gastronomie und alles präsentiert von hochmotiviertem und ausgesprochen freundlichem Personal - so geht Spitzenhotellerie ! Als Musikfreak hat mir besonders gut gefallen, dass jede Mahlzeit von der passenden Soundkulisse unterlegt wurde - am Wochenende sogar mit Live DJ. Ebenfalls Spitzenklasse waren die sehr versierten Sommeliers und die angebotene Weinauswahl.

Hier gab es nichts zu meckern !

Outstanding as always. The location, accommodation, ocean views and quality of service are outstanding. Great value for money.

Once again another superb stay. The food in Avista (half board here) was even better than usual and I told the chef! How superb are these rooms with their beautiful bathrooms? We had a suite on the first floor again with the huge balcony. We have also stayed in a duplex suite but prefer the suites on one level. Both suites are stunning. The staff are second to none and gave us the most wonderful time. Huge thanks to all the staff, particularly Katcha (spelling?!), Juan, Vitor, Sandra and Manuel….there are more but I have to stop somewhere! The only downside is ‘Mr Grumpy’ at the pool who seems to do a lot of nothing and needs to smile. I was surprised he’s still there! See you next year! :-D

Overall a wonderful Stay. Rooms and grounds and restaurants are amazing. No service at pool which was unexpected at 5 star property. Hope to visit again.

Wonderful hotel that we have already booked again. We did not eat in the hotel as we had been recommended several restaurants in Funchal which were amazing.

Stunning views from our 2nd floor room straight out to the Atlantic and of the local coastline, I mean utterly spectacular. As were the views from the infinity pool and the onsite Avista restaurant where we had daily breakfast buffet and dinner one night. The setting is simply exquisite here as well as the adjoining fellow (and much much bigger) hotel, The Cliff Bay, where we went swimming in the Atlantic in the designated swim area with a floating platform...EPIC! Les Suites total room number less than two dozen, so the feeling is of a very quaint, private, intimate, boutique hotel. Our duplex room was plenty spacious, outfitted superbly, the best hotel shower set-up (with no leakage outside the shower like we had at 2 other Porto Bay properties), pleasant staff especially in the restaurant. Only flaw was the uncomfortable pillows and rather overly firm mattress. Note that the king bed is two separate mattresses pushed together, so be sure and request a topper placed under the sheets that acts as a filler of the crack between the mattresses). Wonderful touch of the fresh fruits and sparkling wine. A quirk at checkout was the inquiry for a gratuity for just the front desk staff, which we'd never experienced before or at previous Porto Bay branded hotels. We did enjoy the complimentary tasting of the Blandy's Madierna wine at check-in. Overall this hotel is exceptional!

We have stayed in some excellent hotels in many countries , and far 50 years+ Last year we stayed at Les Suites in September and we were overwhelmed by the hotel , the food and the amazing staff in every department the very best ever so we booked again for this year and everything was exactly the same the friendly staff remembering us and greeting us like long lost friends. We are hoping to do the same next year and already got that in motion. Thank you to you all Best Wishes Tony & Angela Kennedy

Lage, Ausstattung und Größe der Zimmer, Avista Restaurant, Frühstück und Abendessen waren sehr gut. Das Restaurant ist das Herz des Hotels. Danke an das Serviceteam am Morgen und am Abend. Das gesamte Team ist jederzeit offen für Verbesserungsvorschläge und Kritik und versucht nahezu jeden Wunsch zu erfüllen. Besonders hervorzuheben ist, das der Gast bereits während des Aufenthaltes schriftlich gefragt wird ob er sich wohl fühlt.

Pool Service ist noch ausbaufähig

Despite the issues created by the fire in the Avista Restaurant there was a seamless eating experience using the facilities at the Cliff Bay, it didn't have any effect on our stay and the staff in all areas should be commended for there efforts in ensuring that. On the opening of the Avista Restaurant on the 14 August there was a feeling of it's good to be back by guests and staff alike. We're booked for next year!!

This place has everything - incredible location, great service and facilities plus delicious food. We enjoyed every part of our stay and can understand why people come back year after year. We particularly enjoyed being able to wander out on Estrada Monumental or down to Funchal to restaurants, swimming in the ocean and salt water pool, jaw-dropping views across the bay and really high levels of service. Thank you Cliff Bay, we will be back!