The Reserve at Park MGM

NoMad is a peaceful oasis in a desert of Vegas insanity. From the moment you walk through the front doors, you are transported into calm, old-school charm. Everyone is friendly and welcoming. The basic room was roomy and comfortable, with a nice work table, comfortable bed, and refreshing shower. My friend's suite was simply amazing. NoMad is situated in the Park MGM hotel with easy access to Aria.

mejor hospedaje gran atencion volveria sin dudas

Room was beautiful. Zeke was extremely helpful booking shows! Nomad Bar is great for quick bites but enough for dinner too. Nomad Library and Bavettes are great for seated dinner!

I have reviewed the Nomad before with positive comments however my latest stay had some unacceptable events. The first room we were given, # 32-66 , had an inoperable non-adjustable Air condition thermostat. We did not notice it when we came in however when we returned to the room at about 22:00 the room was freezing. We called Guest services, they indicated they will get a Engineering staff shortly to come over. That did not happen. After repeated calls to Guest services for TWO HOURS, an Engineering Person showed up at midnight. he had no clue whatsoever as to the source of the problem, He was on his phone with another Tech who tried to guide him with troubleshooting including opening up ceiling Hatches to supposedly look for some valves. The Thermostat box itself on the wall was useless and looked like it was installed in 1975. After midnight i had enough and told him it was unacceptable that at midnight, he is trying to reconstruct and troubleshoot an A/C system in a Hotel that costs hundreds of Dollars per night with guests freezing in the room. NOTE: Outside temp in Vegas was in the low 60's at night and so was the room temperature. I informed the Tech to let the manager know we will not stay in this room and they need to move us (which we did not really want to do but had no choice). The night manager contacted us and to her credit did a fine job with providing another room and she also walked with me to the new room, #32-36 prior to the move so i can inspect that the A/C system there can be adjusted to a proper warm temperature fit for human habitation. I would like to note that it is 100% unacceptable that a hotel such as the Nomad has antiquated A/C system in its room. It was also 100% unacceptable to wait 2 Hours for a Tech to show up to the room and even more so unacceptable for a Tech that time of night, once realizing that the Thermostat is unusable to start opening up ceiling hatches and looking for the system inner mechanism. It also did not make technical sense since it should have been Crystal clear to any Tech staff that the room HAD TO HAVE a working thermostat where a guest can change Temperatures at will. What exactly was the point of looking for "valves"? what exactly did they want to do? Last but not least, I did have some Thermostat issues at the Nomad during some of my previous stays. It was again regarding Thermostats that did not function properly however those were more modern and the problem was fixed promptly.

We were incredibly well looked after by all members of staff. We arrived early and the team were able to accommodate our request for an additional night. We mnetioned we were on our honeymoon and they went above and beyond. The place was clean and matched exactly what we expected. Would 100% stay again.

There wasn't anything.

Great for non smokers and to stay in Vegas but if you are a serious gambler not a great place to play dice. Dealers are poor and lots of low rollers newbies interrupting the game . Will stay there again but Dice is out

Friendly staff

Great hotel with wonderful staff. Extremely quite rooms. Quick access to all MGM resort hotels by walking or even using the private tram.