The Reserve at Park MGM

Super gelegen aan de strip. Restaurants Italiaans gerechten. Fijne kamer. Vriendelijke personeel.

Great location, attentive, polite staff, spacious room with a view.

The lighting in the room could have been brighter. Resort fee is high and excessive.

Non smoking Casino and closeness to the other hotels

Was noisy in night due to the hockey game but not a big deal

Good location, very clean, friendly staff

For the price I expected more like slippers, tea kettle, microwave, etc.

I arrived around noon and was informed that my room was not ready. I was told I had been upgraded to a suite and would receive a text once it became available. I paid the security deposit at that time. After receiving the message later in the day, I followed the instructions to self check-in, as the front desk line was very long with insufficient staff. However, the room key did not work, and I had to go up and down multiple times to resolve the issue. Eventually, I was told that I was “not fully checked in” because my deposit was supposedly unsuccessful—despite having already paid it earlier in the day. After being issued a new working key, I was then informed at the front desk that my room had been double-checked in to another guest, and I was required to move my belongings. At that point, it was already midnight. I was told there were no suites available and that I could only be accommodated in a non-suite room facing the street, which was a clear downgrade from what was promised. Throughout this process, I repeatedly had to go back and forth and wait for staff to address issues that were entirely not my fault. And the staff were not friendly or helpful. This experience caused significant inconvenience and disruption late at night.

Great place. totally non-smoking. Great staff. Rooms well decorated. housekeeping top notch. Bavettes Steak house excellent .

The check in process could use improving but it’s a lovely and well maintained property in a great location. The standard room is small, though, with limited storage for clothing. The big plus is Park MGM is a no smoking property.