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10 / 10 Guest Rating

Hotel Jaiba Mahahual - Adults Only

Carretera Cafetal-Mahahual KM 55 CALLE JAIBA, Mahahual, mx

Hotel Jaiba Mahahual - Adults Only - main view

About the Property

Luxurious Adults-Only Oasis
Hotel Jaiba Mahahual offers a serene escape for adults in Mahahual. The 3-star property boasts a tranquil garden and a chic terrace.

Refreshing Outdoor Pool
Guests can unwind by the inviting outdoor swimming pool, perfect for a relaxing dip under the sun.

Comfortable and Well-Equipped Rooms
The air-conditioned rooms feature modern amenities such as free WiFi, a desk, and a coffee machine. Some rooms offer private patios and refreshing pool views, ensuring a comfortable stay.

Escape to Hotel Jaiba Mahahual for a blissful adults-only retreat.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Garden
Laundry

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

10
Exceptional116 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the comfortable rooms.

Categories

Cleanliness10.0
Service10.0
Location10.0
Room Quality10.0
Amenities10.0
Value for Money10.0
Food and Beverage10.0
Overall Experience10.0

Select topics to read reviews

A
AmandamxMX
Verified booking
couple
Standard Room
Stayed in Oct 21, 2025

"Exceptional"

10.0
Helpful?
A
Ander _84esES
Verified booking
couple
Standard Room
Stayed in Oct 11, 2025

"Exceptional"

9.0
Helpful?
N
NayelymxMX
Verified booking
couple
Standard Room
Stayed in Oct 7, 2025

"Exceptional"

10.0

La atención de las chicas en recepción es inigualable. El hotel está chiquito pero bonito y para nosotros que fuimos en temporada de zargazo nos funcionó muy bien la distancia del mar y la alberca. El desayuno es un bowl de frutita, deliciosa.

Quizá que en la alberca no tenían amacas y yo había visto una imagen que sí. Pero la verdad eso no influye en que sea algo negativo.

Helpful?
N
nathaliefrFR
Verified booking
couple
Standard Room
Stayed in Aug 26, 2025

"Good"

6.0

Joli hôtel façon traditionnelle belle piscine et très jolie décoration Parking devant hôtel Chambre spacieuse Petit frigo pratique Les jeunes femmes de l hôtel sont gentilles

Équipements minimalistes pas de lampe de chevet par exemple et aucun produit d hygiène heureusement il me restait du shampooing Nous étions les seuls clients de l hôtel pour un séjour de 3 nuits et pourtant la chambre n a été faite que le premier jour Le petit déjeuner est problématique car servi tardivement et uniquement des fruits et du yaourt même si c est très bien Du pain ou des gâteaux auraient été appréciés j en ai demandé mais refus assez étonnant car le prix est plutôt élevé par rapport à d autres hôtels que nous avons pris pour notre séjour au yucatan et l emplacement est dans un quartier populaire Dommage car des petites améliorations peu onéreuses amélioreraient leur affaire

Helpful?
G
GiuliaitIT
Verified booking
couple
Standard Room
Stayed in Aug 23, 2025

"Un posto dove sentirsi a casa.."

8.0

L’hotel è composto da poche camere, noi avevamo preso la junior suite con una bellissima terrazza su cui abbiamo potuto fare colazione (è in comune con l’altra junior suite ma durante il nostro soggiorno non c’erano altri ospiti). La struttura è a 5 minuti di macchina dalla passeggiata di Mahahual. Le stanze e gli spazi comuni sono molto ben curati, bella la piscina, qualche piccolo dettaglio da migliorare (mancava la luce da comodino), ma nel complesso ci siamo sentiti molto a nostro agio.

Nulla in particolare, i piccoli dettagli da migliorare come scrivevo nel commento precedente!

Helpful?
B
belleepine2021
Verified booking
Couples
Standard Room
Stayed in Aug 10, 2025

"Really bad experience"

2.0

Internet is not working, there were poo dogs in the facility, the room smells of humidity and mold, I couldn't breath correctly, the staff is unwelcomed for tourists and never apologized. I escalated to expedia for even safety issue. They do not answer by email or phone.

Helpful?
H
Hakima
Verified booking
partner
Standard Room
Stayed in Aug 10, 2025

"Good"

2.0

The internet in the room doesn't work, neither in the hotel only around the pool, there is a terrible smell of mold and humidity that enter in the lungs, I couldn't breath properly and I have asthma all night. There was no staff at night, the reception was totally closed and in the morning afer I told them the issues they just do not care.

Helpful?
S
Santiago IgnacioesES
Verified booking
couple
Standard Room
Stayed in Aug 10, 2025

"Exceptional"

10.0

La atención del personal y los detalles en las instalaciones

Helpful?
C
CristinaesES
Verified booking
couple
Standard Room
Stayed in Aug 9, 2025

"Good"

6.0

La piscina i la tranquil·litat L'esmorzar boníssim que ens van portar mentre fèiem un bany És un hotel familiar

El bany era petit

Helpful?
B
BegoñaesES
Verified booking
couple
Standard Room
Stayed in Aug 6, 2025

"Buena opción en Mahahual"

10.0

Personal super amable, cama muy cómoda aunque se echa en falta lamparitas en algún sitio para no tener que encender la luz de la habitación por la noche, es demasiado, no es algo que moleste mucho pero para mi gusto, sería un cambio a mejor y no muy complicado. No hay nada malo que decir, hemos estado muy a gusto, y el desayuno genial también, la fruta muy rica y pelada en el momento.

Nada

Helpful?