Karang Lila Bhuana Ubud

Good location, not too far away from everything

Weird they don’t provide soap to your wash hands in your room. The curtains did not block the lights when the sun rises so it’s really bright when you’re trying to sleep.. Also, hot water gets cold really quickly when you shower.

The staff was soooo nice & friendly!

The room was very outdated, it had mold and the room smelled really weird.

The best was the location of the hotel

I didn’t like the attitude of the staff, they simply didn’t care at all. Not welcoming, very slow. Always late with the breakfast (1h late) or even forgetting about it. What’s more, the room was stinky due to the canalisation issues

I liked how the room was very comfortable and nice. Breakfast was really good and the staff very friendly and helpful.

Need to improve the drain out water

1. Location. 2. The property architecture. 3. Active response to chats on booking.com

1. Wifi was weak and often not working. 2. Two of the Rooms had stinky bathrooms. 3. Balconies are connected hence privacy is compromised.

2 things we liked the most- the sweet, helpful staff, and the free shuttle open car, that was so comfortable and fun experience, that we waited every morning and evening for using it :))

There was a bit of a noise from the next- room guests, and some of the wooden tiles at our room were not stable to step on.

Good staff, comfortable and big bed.

The bathroom vent didnt work. Made the bathroom really humid and there was mold. No fridge