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7 / 10 Guest Rating

The Old Alma

Canterbury Road, Chilham, Ashford, England, CT4 8DX, Ashford, GB

The Old Alma - main view

About the Property

Gorgeous Garden Views
Enjoy stunning garden views at The Old Alma and stay connected with complimentary wireless internet access.

Local Cuisine Breakfast
Start your day right with a complimentary local cuisine breakfast served on weekdays and weekends.

Convenient Amenities
Benefit from free self-parking, flat-screen televisions, and daily housekeeping during your stay.

To take in these charming features and more, book your stay at The Old Alma today!

Facilities & Amenities

Free breakfast
Free WiFi
Garden
Luggage storage
Free breakfast
Smoke-free property
Free self parking
Free breakfast (local cuisine)
Upper floors accessible by stairs only

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

Available Rooms

Basic Triple Room - Photo 1
Basic Triple Room - Photo 2
Basic Triple Room - Photo 3
1/3

Basic Triple Room

1 King BedInternet - Free WiFi Entertainment - Flat-screen TV Food & Drink - Coffee/tea maker and electric kettle Sleep - Bed sheets Bathroom - Private bathroom, towels, and a bathtub or showerPractical - Iron/ironing board (on request); rollaway beds (free) available on requestComfort - Daily housekeeping and heatingNon-Smoking

Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerPrivate bathroomHeatingElectric kettleDaily housekeepingFree WiFi

Comfort Triple Room with Shower

Non-refundable
Breakfast Included
20% OFF$209.48

$167.58

Includes taxes & fees

Guest Reviews

7
Very Good49 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good value breakfast.

Categories

Cleanliness5.4
Service6.9
Location8.4
Room Quality6.3
Amenities7.4
Value for Money6.3
Food and Beverage7.9
Overall Experience7.4

Select topics to read reviews

J
Jill
Verified booking
Standard Room
Stayed in Jun 22, 2025

"Excellent"

8.0

The owner Tony, called me before our arrival to check what time we would get there and any dietry requirements. He was friendly and welcoming. The room was at the back of the property so very little noise was heard from the main road. It was a perfect location for our plans that weekend, close to all our destinations, some lovely pubs nearby within walking distance. Lovely cooked breakfast at the time we requested.

Helpful?
P
Paul
Verified booking
Standard Room
Stayed in Jun 1, 2025

"Good"

2.0

Hands down the worst hotel I’ve stayed in since ages. Totally run down, poor hospitality is an understatement.

Helpful?
M
Mark
Verified booking
Standard Room
Stayed in Apr 19, 2025

"Good place to stop on the North Downs Way. "

8.0

Recently refurbished room, bed very comfortable. Bathroom a little dated. Hosts very friendly. No cereals or juice with the breakfast but a good full English breakfast to set you up for a day’s walking!

Helpful?
N
Nicholas
Verified booking
partner
Standard Room
Stayed in Aug 22, 2024

"Good"

4.0

Really weird.

Helpful?
S
Sachin Dayabhai
Verified booking
Standard Room
Stayed in Aug 14, 2024

"Good"

6.0

Pets friendly, owner is welcoming, parking facility is very convenient.

Helpful?
K
Kim
Verified booking
Standard Room
Stayed in Oct 28, 2023

"Good"

2.0

On arrival I was greeted by a man in old tracksuit pants, t-shirt, and tracksuit jacket, and he was clearly intoxicated. As a single female checking in this made me feel very uncomfortable and when I hinted at cancelling the man advised me that I was past the cancellation time so would pay whether I stayed or not. There were power cuts to the area that evening and they tripped the electrics. The first time this happened the man who checked me in reset the electrics but the second time I believe he had fallen asleep. I sat in the dark for a bit, then I rang the reception bell several times, eventually I went back to my room and called the hotel phone number, which he finally answered and said he would fix the electrics. I went to reception and explained that it was a very uncomfortable situation for a single woman to be checked into a very quiet hotel by an intoxicated man. He told me I could stay or go he didn't care but I was not getting a refund.

Helpful?
A
Alastair
Verified booking
Standard Room
Stayed in Sep 25, 2023

"Great one night stay"

10.0

Had a very warm welcome, great night's sleep and a lovely breakfast in the morning. We are regularly visiting Canterbury as our daughter is at Uni there, and we'll definitely stay again.

Helpful?
M
Michael
Verified booking
family
Standard Room
Stayed in Aug 7, 2023

"Exceptional"

10.0

Very friendly and helpful. Would stay again

Helpful?
M
Margaret
Verified booking
partner
Standard Room
Stayed in Jul 31, 2023

"Excellent"

8.0

The host and hostess were very charming and welcoming. Only dislike which is no fault of the proprietor is the speeding cars. There should be a speed bump or with restrictions on the left hand side of the road as you face the building and the white pillar should have a reflector to help cars approaching to slow down. Difficulty in driving out of the car park because the road curves, fast cars approaching from the right and the white pillar partially obstruct your view.

Helpful?
L
Lorna
Verified booking
Standard Room
Stayed in Jul 2, 2023

"Check in"

10.0

We arrived approx 4.30pm to be told our booking had been cancelled. We never received any notification from hotels.com even though Sarah from the old alma had told them the day before. Apart from that Sarah went above and beyond to accommodate ush. She actually gave up her own bedroom for us. I would recommend this hotel but just make sure you arej informed of any changes before you leave homej.

Helpful?