The Vanderbilt Hotel Suites

The room is not sound proofed at all - we were woken both late at night the first night and early morning on the last day by our neighbors talking - not shouting - just talking. We love the hotel but the lack of any sound proofing makes it highly likely we will not return. The fact that I need to buy coffee in the am (nothing is offered by the hotel complimentary) is annoying.

Nice Hotel

Hotel is pretty nice. But…I originally booked my room back in 2024 in advance for the ryder cup. I get a random email from the hotel 1 month before the event that they were canceling my room. No explanation. I had to call and they then told me “we apologize but we overbooked our rooms because of an upcoming event and have to cancel 7 reservations and your’s is one of them”. I asked for a manager and talked to Natasha, who essentially admitted they “overbooked”. Her outlook on the situation seemed to change when I had told her we had insurance on the room. Then all of a sudden they had enough room for us. Fast forward to the day we arrive at the hotel, we checked in and gave us our room key card. We walk to the room, the key card worked and we walked in and there was another customer inside the room with their dog. I wasnt too happy that they activated another key card for a room with someone else still staying (sleeping) inside. They apologize, and gave us another key card. We go to the next room, open the door, and immediately are hit in the face with the strong odor of propane gas. I go back to the front counter and tell them of the odor. Her response “oh yeah, nothing is wrong, that just happens”. I demanded another room and insisted they fix the possible gas leak. I get to the final (3rd) room and the door deadbolt didn't work. Upon checking out I had noticed they charged us an additional $300 with no explanation. No manager on site at 8:00am to assist. Avoid this place.

The Vanderbilt Hotel proved to be an excellent hotel and the accommodations were very spacious and clean. I had to travel to Long Island and stay at a hotel that was close to the Cradle of Aviation Museum and the Vanderbilt was on my radar before I moved forward with booking an overnight stay there. What made me book my reservation was a friendly conversation I had with the front desk staff whom I called the day prior. The room I stayed in had hardwood floors, a large bedroom, king size bed and mini refrigerator, and I appreciated the option to sit outside near the pool although it was closed, work out in the fitness room, and catch up on work in an environment within the hotel that had strong WiFi, ample outlets for laptop and phone chargers, and quiet guests/residents. Everyone was very friendly and respectful, and I felt welcome by the front desk staff and even lucked out by receiving an early check in time which I was in dire need of. Please keep in mind that many units at the Vanderbilt are occupied by residents. This is not a hotel for individuals who want to party and disrupt their neighbors, which is also precisely what I appreciated. The nearby Target had a Starbucks and I was able to walk each day I was in Westbury. I was very pleased with my stay at the Vanderbilt and I’ll definitely book a reservation there in the future if I have to travel to Nassau County Long Island in the future and be within close proximity to the Cradle of Aviation Museum.

Great hotel, will definitely stay again

My family and I love staying here, it’s home away from home when we want a little break Took my daughter and her 2 best friends here for her birthday so we enjoy the pool. This hotel suite is close to the mall and a lot of eateries. Beautiful spacious rooms and cool game room

We enjoyed our stay at the hotel.

The bed/mattress was entirely too low!

Two huge closet spaces - different from most hotel suites.

Very beautiful and well located. With chic decor and environment