ROOST East Market

Extrem freundliches, zuvorkommendes und hilfsbereites Personal. Grosszügiges, toll ausgestattetes Zimmer. Super Lage im Zentrum.

I stayed at this hotel for 13 days. It's located in the heart of the business district, with plenty of shops and cafes nearby. A good grocery store is around minute walk away. The building has two rooftop lounges, one with a garden and pool, and the other with a garden, dog walking zone and barbecue areas. The heated pool is very spacious and comfortable. I really enjoyed it every day. There are also plenty of coworking and relaxation areas on the same floor. A gym with all the necessary equipment. The apartment itself is very spacious, cozy, and bright, with a full kitchen, washing and drying machines. Good soundproofing, no noise disturbed us. Comfortable mattress and pillows. Plenty of closet space.

Unfortunately, there were plenty of negative aspects, too. It started with the lack of a welcome email after booking. The check-in itself was unfriendly. The coffee grinder was broken (thought it was fixed), the hair dryer blew scalding air (they replaced it with a brand new one, thank you), the range hood over the stove had broken parts, and one burner didn't work. The shower pressure in the bathroom was too powerful and couldn't be adjusted. Splashes flew onto the wall and floor. The plumber never showed up after our complaint. The bathroom smelled of marijuana three times. The alarm went off twice. The phone in the number didn't work. The number was only cleaned once. There were grease stains on the chair and the sofa was uncomfortable. Cleaning cloths, oven mitts, hot pads, and wine glasses would be helpful. The kitchen is large, but there are so few dishes and useful items. The bedroom is very austere, like a hospital ward. The floor was dirty. The staff clearly lacks hospitality.

The common area on the third floor was a.comfortable place for work during the workday.

Many of the amenities advertised were broken in my room, I was even assigned a replacement room due to a broken washer and oven,and again in the new room same thing broken oven, broken television,no telephone,and a broken coffee grinder.

I loved the staff, location and the posh apartment.

Loved the contemporary living space.

Tolles Appartement. Alles vorhanden, was notwendig ist, sogar Waschmaschine und Trockner.

Es müsste renoviert werden.