Jenna's River Bed & Breakfast

Big thanks to the manager, Yvan. Without him, we would be totally lost. He managed our tuk-tuk transportation to Panajachel and ordered our trips with a travel agency. Otherwise, unfortunately, I was disappointed. We bought the room/jurt because of the Lake Atitlan view promised in the description. Our room didn't have ANY view of Lake Atitlan!!! The place is not within walking distance from the city of Panajachel. Get ready to pay extra money for each transportation to the town and back. I understood it was a rustic area, but the room wasn't worth the money we paid.

We had a great 4 night stay at Jenna’s. Our room was small but comfortable and very clean and the view was amazing. We used the restaurant every night because we had been out all day and didn’t want to go out again to eat, but it was fine and the staff was so lovely. I’d totally recommend Jenna’s!

First… you cannot get a better view it is gorgeous. The staff are wonderful and helpful. That being said… our yurt did not have screens on the windows and the room had to fans or AC of any kind. We went to the local appliance shop and bought one. Some of our windows did not lock and there was no safe so that was sketchy. The food is okay but not the best.

Jenna’s is wonderful. The views of the lake and the volcanos are spectacular. Yvan is a wealth of generous information, and he can set up anything for you, from rides to Pana to massages and pedicures. All the staff are great and super friendly. The free breakfast is delicious, as is everything we tried on the menu. And they’ve got a couple of super sweet kitties. The one and only disappointment is the pool. On the website it looks wonderful, but, alas, the water was dirty, and the pool looked abandoned. Otherwise, we really loved our stay here!!!

Here is my honest feedback the good and the bad. I was absolutely excited to stay in this property seeing the photos online. When arriving the first thing I noticed was the view. The staff member was very kind when we checked in and gave us a map and contacted a tuk tuk for us as this property you can not get to Panajachel actual hot spots unless you get in a tuk tuk which is 20 q for one person or multiple 15 q per ride. Now let’s get into what turned this into a horrible experience. Our bedroom was not clean at all! I am honestly not even a complaining type of person and the first night I texted if their would be cleaning service as I gave the benefit of the doubt. That is until I woke up to bugs in my bed, a black scorpion spider in the tub, and on the ceiling light a thick spider web that you can tell has been there forever. We stayed up all night killing bugs. One day we were coughing so much from the dust and bugs that we ended up feeling sick and not going into town. The cleaning service came and she was in and out the room in less than 5 minutes and the tub still had dead mosquitos and bugs. I’m very disappointed also eventhough 15 q is cheap if added up having to go back and forth as for a couple it was 30 q each time. The breakfast was good but the same everyday for the included option. Coffee, beans, fruit, eggs, tortillas. They had pancakes etc option but that was 65 q if you wanted. The room walls are thin you can hear everyone’s convos nearby.

Loved being away from Panajachel near nature, birds and beautiful view of lake. Food is excellent!! Staff, especially Yvan are helpful and truly love serving their guests.

Jenna’s B n B is a special place on the outskirts of Panajachel. If you like rustic, eclectic and scenic spots this will work for you. The food they serve is superb and the manager, Ivan, and staff are not only good at what they do, they are wonderful people!! I had a lovely stay.

There are 92 steps to access the property. This information should be included in the hotel bio.and 3 levels down from that is the pool which was dirty. The property is beautiful but very disappointed in access to it.

We enjoyed our stay however we did not realize it was similiar to glamping and wasn’t prepared for all the loud bugs while we sleeping. And crawling all over us with the added heat and no fan in the room made for a long night. I should mention I absolutely love camping and glamping on a normal planned and prepared weekend with fans,citronella candles and tons of bug spray But this was a weekend getaway with my husband not prepared for camping and the heat.

This is a lovely place to stay; very friendly atmosphere, warm vibe, easy to engage with other people. In a lush environment. Meals are excellent.