Courtyard by Marriott Oxford South

I liked the size of the room and the shower was good

The breakfast was disappointing and the A/C in the room was very weak

Rooms is clean and comfortable, also staff is very helpful

Hotel restaurant not really worth the price

Rooms parking and staff great and welcoming

A bit out of the way you need to drive

The rooms were very clean. Breakfast was the best.

Went with a coach party. Very disappointed with the service. They hadn't a clue how to cater for such a large group. Made to feel like second class citizens. Had to queue for all of our food like one did for school dinners. By the fourth and last night, they'd managed to get their act together with some sort of a system, perhaps they were looking for tips! However at breakfast the following morning and our departure day, it reversed to chaos again. Overall only for suitable for one night accommodation. On the plus side, the rooms were spacious and clean.

I’ve been staying here regularly for work trips over the past year, and I want to be clear that the staff have always been excellent — friendly, attentive, and helpful. I have no complaints about the service from the team. My frustration is with the hotel’s TV casting system, which has not worked at all for at least the past year, and possibly longer. This is especially disappointing given that this Marriott charges a higher nightly rate than most other hotels in the area. For that price point, I think it is reasonable to expect basic in-room technology, such as reliable TV casting, to work. The staff appear to be just as frustrated by the issue as guests are, which suggests this is not something they can resolve locally. However, after a year of repeated stays with no apparent fix, it is becoming increasingly difficult to overlook. I genuinely hope the hotel addresses this soon, either by fixing the casting system properly or by upgrading the rooms with smart TVs. Until then, this will continue to affect my view of the hotel, despite the otherwise good service.

The cleanliness it smelt lovely and very attentive

Lack of information package in the room