Courtyard by Marriott Oxford South

Everything was really good. The beds were very comfortable. Restaurant was very good. Breakfast very good. Staff was exceptional overall. Bedrooms very nice. They have a strong hairdryer. Facilities for ironing excellent. I loved the shower, it was great and possible to take down off the rail if you needed to.

I like a lot of air. I found the room very warm at times and lacking in oxygen. I did use the monitor but it helped only a bit. It's the only criticism.

Lovely hotel, great rooms and breakfast. Unfortunately was only there for a few hours so didn't get to try any of the facilities.

I spoke to the hotel many weeks in advance around the importance of early check-in due to it being my father's funeral and me driving a very long way. When I arrived and called ahead, they told me this wasn't possible and this was a huge impact on what was a very stressful day already for me. So in light of that, would never stay again.

A Frustrating Stay Defined by Poor Maintenance and Zero Follow-Through My wife and I stayed for two weeks, using the hotel as a base to explore the local area. Sadly, what should have been a relaxing and enjoyable trip was repeatedly undermined by maintenance failures, inconsistent housekeeping, and a management team that ultimately never bothered to respond to our concerns. Problems started from the very first day with a non-functioning TV — annoying, not least because it meant missing the FA Cup final. We reported it to reception, were told someone would attend the next day, and of course, nothing happened. A second request eventually got it partially working. Shortly after, our bathroom light failed. Again we reported it, again we were told maintenance would come straight away, and again we returned to find nothing had been done. A second visit to the desk was needed before it was finally fixed. The most serious issue, though, was the air conditioning. As the weather warmed up, our room became genuinely uncomfortable. We reported it, came back the next day, and found no one had even visited the room. I could see the filter was almost completely blocked and offered to clean it myself — maintenance eventually came to do it, which helped airflow slightly, but the room remained hot. When we asked what the plan was, we were told they didn’t know why it wasn’t cooling and that a specialist would need to come out. By this point we had endured three sleepless nights in an oppressively hot room. We had even gone out and bought our own desk fan just to cope. Enough was enough — we requested a room change, which they were able to arrange, and thankfully the new room had working air conditioning. We shouldn’t have needed to fight for that. The smaller frustrations were constant throughout. Toiletries, toilet paper, tissues and hand soap were regularly left unreplenished and had to be specifically chased each time. The room wasn’t cleaned on at least a couple of occasions. And the fan we had purchased ourselves disappeared from the room — taken by housekeeping, we can only assume, who perhaps thought it belonged to the hotel. One morning we arrived at breakfast to find the buffet empty of cooked items. We waited, assuming food was coming. Another guest was already visibly frustrated, saying they had been asking for food to be brought out for some time. It took over 20 minutes after we arrived — during advertised breakfast hours — before anything appeared. Before checking out, we raised all of these issues at reception and were asked to write everything down so the manager could respond. That was two weeks ago. We have heard nothing since. The staff were never unpleasant, and to be fair, problems were eventually resolved when pushed hard enough — but the pattern of reporting issues, being ignored, and having to follow up repeatedly made for an exhausting stay. The complete silence from management since our departure says everything about how seriously our experience was taken.

Ni avbokade ju hotellet samma kväll med bara ett email som info.

Att ni inte avbokade oss. Eller fixade ett nytt hotellrum i rimligt avstånd.

Great location for Didcot railway centre.Good breakfast with plenty of choice .

Check in could have been smoother,as room wasn't ready for us at 3pm.However complimentary coffee was provided while we waited.

Front desk service was excellent. Thank you David!

Breakfast could have done with being a bit hotter, otherwise was great!

Fabulous room

Breakfast one member of staff not very happy