AYZ Juan de Mena - Auto check-in property

Lugar agradável

Nice location and comfortable room. The quadruple room is very spacious and convenient.

Todo increíble, todo súper limpio y bonito

This is the only negative review I've given in my life. Nobody should be allowed to stay here. There was so much mold that it was literally hard to breathe. To go to the bathroom you had to hold your breath because you could not breathe that in. We were honestly afraid for our health. We asked to cancel immediately or for a refund and were not granted either so we had to sleep there. I'm only writing this review so that whoever reads this does not have to go through this experience, truly awful. Hotels.com was very helpful and tried to get us a refund but the property won't even answer. They should remove it from the platform.

The email for entering was not sent, so I wased time and found another hotel. And They declined even refund. Never go to this hotel! This is so terrbible experience!!

O hotel fica em uma região bastante central da cidade. É um pouco difícil encontrar a entrada, mas as fotos no site ajudam bastante. Nosso quarto estava limpo e a cama era bem confortável. Minha única ressalva é que o quarto tinha um pouco de cheiro de mofo e estava um pouco frio à noite por não ter aquecedor. Mas é uma ótima opção pelo custo benefício. Recomendo.

Debe tener mas señalización por que la puertesita paa entrar, casi ni se ve.

Total automatized easy check in and out. Close to transportation, historic and tourist places.

Solo ubicación por lo demas falta buen servicio y las habitación estan en un sótano

La ubicación es perfecta; sin embargo mi baño dentro de la habitación estaba muy sucio, incluso había bastante cabello del cliente anterior en la regadera, el baño necesita limpieza exhaustiva (énfasis la regadera) tiene mucho moho; además de necesitar almohadas en cama (solo hay cojines) y una frazada extra (solo tenia sabana). Sin embargo es seguro y está muy bien ubicado.