Riverchase Lodge

It was in a good location.

Several bad experience items here. First off there were missing light bulbs everywhere. The vanity lights had 2/3 burnt out, several burnt out in overhead lights. Bed side lamps missing bulbs all together. Shower curtain was too short and lip on she bottom of shower allowed water to run out into the floor. Ceiling above the shower was black and small hole there. Inch thick of dust on top of vanity mirror. Cobwebs on each of the overhead fixtures as well as corners of the room. We saw several roaches in the bathroom. In a double bed suite you would expect at least 4 pillows per bed, there were 3 on each bed. No extra linen available. Same with patio furniture provided in a double bed occupancy you would expect at least 4 chairs, there were only 3– which were also falling apart. Indoor pool that was “ heated” was like warm at best.

Very clean & respectful employees.

No complaints.

The pool needed some tlc. The rooms was ok but the steps needs cleaned. It was more run down then in the pictures.

One thin mattress on bars no box spring terrible bed. No place to put your clothes. No table or chair, they took all that away, no where to sit just on the one single bed I shared with my son the horrible bed that I couldn’t even sleep on it was so uncomfortable I felt every bar under the mattress! No body lotion no conditioner “ not that I would have showered there after I seen the gobs of hair in the bathtub by the drain” I almost threw up. This place has gotten so cheap. I left there today to come down the road a mile and paid $20 less for a really nice hotel that has two beds. A tall refrigerator with freezer a stove really nice big shower, nice sink in bathroom nice sink in kitchen a place to put your clothes and a chair and a desk to sit at. And 2 nice lamps lots of lighting that place was a dungeon. I’ve stayed there many times in the past it was good but we will never be back worse hotel I have ever stayed in and I come every year to vacation!