Katarino SPA Hotel

Spa area and staff are excellent, we tried several treatments from the spa menu - top-class quality of service. Buffet is outstanding for both breakfast and dinner.

Service is one of the best in Bulgaria. Stunning view from the room terrace to Pirin Mountain chains, so we enjoyed our morning coffee. Location is great.

What impressed me the most was how friendly, yet professional the staff is. Above and beyond! The hotel itself is pretty well maintained. The rooms aren’t spacious and the view is fantastic. The spa is also good and offers a decent variety. The food selection is also very good.

Towels were quite worn.

I liked a lot the food, all dishes were very tasty, nothing was missing from the dinner's menu, big variety of dishes. Nice variety of breads and salads!

At dinner i would have appreciated at least a bottle of water from the house, we came with child and when asked in the 1st day a bottle of water the waiter brought us the most expensive one (we should have looked into the menu but still, i did not like the approach). Only few employees know EN language, but even like that the housekeeping staff was very helpful.

Food has always been very good here. Most of the staff was nice and welcoming. In general it was a pleasant stay.

Rooms are in desperate need of soundproofing. We were with a young toddler who could not fall asleep due to noise coming from rooms next to us. It is clear that other guests could be very inconsiderate and therefore the solution is better soundproof of rooms. Massage procedure was not bad but could definitely be better for this hotel.