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8.9 / 10 Guest Rating

Kim's Family Hotel

78 Vườn Đào, Ha Long, vn

Kim's Family Hotel - main view

About the Property

Charming Accommodation in Ha Long

Convenient Amenities: Enjoy free parking, a garden, and a shared lounge during your stay at Tom's Family Hotel. The 24-hour front desk and concierge service ensure all your needs are met promptly.

Comfortable Rooms: Relax in air-conditioned rooms with modern amenities such as a flat-screen TV, fridge, and free WiFi. The private bathrooms feature complimentary toiletries and some rooms offer scenic city views.

Nearby Attractions: Explore Ha Long's popular spots like Bai Chay Beach and Ha Long Queen Cable Car located just a short distance from the hotel. Don't forget to visit Vincom Plaza Ha Long for shopping and entertainment.

Ready to experience a delightful stay at Tom's Family Hotel? Book now for a memorable trip to Ha Long!

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Terrace

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.9
Excellent109 verified reviews
AI Summary

Guests highly rate the great service and frequently praise the good value for money.

Categories

Cleanliness8.6
Service9.5
Location8.6
Room Quality8.8
Amenities8.8
Value for Money9.3
Food and Beverage8.3
Overall Experience9.2

Select topics to read reviews

H
haocnCN
Verified booking
family_with_children
Standard Room
Stayed in Aug 24, 2025

"Good"

4.0

The room is located on a hillside, quite spacious and clean, with good water pressure and hot water. When you open the window, you can see a distant sea view (though the hazy sky isn’t very attractive). However, the stay had several serious issues: 1. Extreme noise: Every evening from around 6:00 PM until 1:00 AM, very loud DJ music blasts from afar. Even with the doors and windows shut and curtains drawn, the sound is so strong that you can feel your heart thumping with the beat. It’s very disturbing and makes it almost impossible to sleep — I only managed to fall asleep near dawn. 2. Very inconvenient location: The homestay is on a steep 45-degree slope. The location isn’t correctly shown on Google Maps, so Grab rides cannot find it. Going out requires climbing steep hills, and even riding a motorbike feels dangerous due to the slope. 3. Poor access to food and shops: There are hardly any supermarkets or convenience stores nearby. Food delivery is difficult because the location can’t be accurately pinned. At 12:35 PM many restaurants on Grab were already unavailable. 4. Unclear drinking water: Only two glass bottles of water were provided with no clear source or label. I didn’t dare to drink them, worrying they might have been stored too long and could be unsafe.

This place has a very inconvenient location and it’s impossible to get any proper sleep here.

Helpful?
I
IlyaruRU
Verified booking
family_with_children
Standard Room
Stayed in Aug 21, 2025

"Excellent"

8.0
Helpful?
B
BenauAU
Verified booking
family_with_children
Standard Room
Stayed in Aug 6, 2025

"Would stay Again"

10.0

Clean friendly would stay again. Kim and is family are Awesome

Nothing to dislike

Helpful?
T
TrÀvnVN
Verified booking
couple
Standard Room
Stayed in Aug 5, 2025

"Exceptional"

10.0
Helpful?
V
vnVN
Verified booking
family_with_children
Standard Room
Stayed in Jul 30, 2025

"Exceptional"

10.0
Helpful?
H
HưngvnVN
Verified booking
couple
Standard Room
Stayed in Jul 23, 2025

"Exceptional"

10.0
Helpful?
L
LiudmilavnVN
Verified booking
couple
Standard Room
Stayed in Jul 21, 2025

"Exceptional"

10.0

Nice and cozy place located on a hill. If you ride a motorbike, it’s a perfect choice, but can be hard to walk there every day. The room was clean, beds are soft, they provide us with towels, soap, shampoo, toothpaste and toothbrush. There’s a large tv in the room.

Helpful?
C
CherylvnVN
Verified booking
family with young children
Standard Room
Stayed in Jun 15, 2025

"Exceptional"

10.0

Beautiful clean and the host very helpful

Helpful?
T
TigranamAM
Verified booking
solo traveller
Standard Room
Stayed in May 4, 2025

"Superb"

9.0
Helpful?
N
NathangbGB
Verified booking
with friends
Standard Room
Stayed in Apr 23, 2025

"Great homestay great value highly recommend it"

10.0

Great room nice, clean and spacious Hosts were lovely and helpful - organised a great tour round the bay for us

Only issue was it was a bit out the way - 10 minute walk uphill from main restaurants/bars of the area

Helpful?