The Langham Haikou

Staff was warm and very helpful (especially as English speakers). The overall standing of the hotel is high, the rooms are spacious and confortable. Hotel amenities are great (pool and spa) and the buffet was very good !

Comfortable room.

Not one person (except one guy who really tried to help) could speak a word of English. Couldn’t even help with a taxi when we had where we wanted to go on our google maps. Ended up 3km away from our intended markets.

Great location and top-notched facility, the staff was welcoming. We got upgraded room when we checked in which had amazing view and space.

The executive lounge didnt seem to provide many options re afternoon tea. We missed the cocktail time but they also didnt serve alcohol after 8:30 pm.

Loved the location - walking distance to a really nice mall with lots of food and good coffee. The staff are the highlight of this place because they made our stay just perfect (As foreigners, we had some difficulty with our taobao delivery but they really came through for us, with concierge communicating with the delivery guys for both drop off and pick up). All my parcels were also nicely packed and delivered to our room. Service was always so prompt and team is always ready to help. They are also super responsive on chat and the early check-in at 12pm without any extra cost was such a bigg bonus too! Hotel looks exactly as pictures (or much more pretty).

While the gym was 24hours, the walkway to the gym is really dark by 11pm which gets a little creepy if you're alone. The gym is also quite tiny. While it says sea-view room, it's a partial seaview room as you'll see the sea only when you tilt your body but still nice otherwise!

WiFi totally not working throughout my 4 nights stay even though it shows CONNECTED.

Friendly & Efficient Staff, Location, Ambience, Quality service.

None

Room good size and well equipped

N/A

Amazing staff. 6 star treatment