The Langham Haikou

everything is nice and clean

The hotel is located next to the mall. Hotel is very clean and everything in good condition and my family like the European design.

Though we asked and paid for extra bed, we have to call room service to provide the extra towels/amenities for the 3rd person every night.

This is our second stay at the hotel. Rooms are decorated with lots (and lots) of marble. Feels very luxurious. The floor plan was a bit cramped -- our room had an island cabinet in what we thought was an awkward place. Room floors are a combination of carpet and marble. The carpet in our room could use a good wet vac since there were some old stains on it. This is still one of the cleanest hotels in the area. The cleaning staff was enthusiastic and overall wonderful. Haikou now has many upscale hotels now but most locations aren't as central as this property. The property is located across a mall with easy access to shopping and food and in "Guomao" area. Service was overall fast, efficient, and left us with a good impression. Some of the hotel guests smoked in the elevators. I'm not sure if the hotel has any control over this, but our experience would've been better if guests were more mindful. Food - I would recommend guests eat across the street at the mall. With the exception of the breakfast buffet, the food at this hotel is generally overpriced. Tang court upstairs is definitely not the Tang Court you would find in Hong Kong. Service is great, however, lowered expectations would make for a great dining experience.

Breakfast was okay.

The fact that when we booked two rooms, it included breakfast only for one person per room. Weird booking process on bookinb.com

all good

all good

Love the Langham. What's not to like.

Unfortunately, the pool was damaged and closed for repairs.

Nice window nights view

Customer service officer is friendly and helpful.

Hotel management and staff can’t stop guest from smoking in the room even it is the job-smoking fooor/room. Our room is changed due to the heavy smoking smell even it is being cleaned prior to our check-in.

Everything! All the staff, from the doormen to the reception staff, were cheerful, professional and friendly. The room was cleaned every day. The double bed was massive and very comfortable. There was a wide range of foods available at the breakfast buffet, catering to both Chinese and Western tastes. We also ate a few times at their Tang Court; I really recommend their dim sum. We spent every afternoon by the infinity pool; it was low season, which meant it was quiet during the day, and we were able to enjoy the view in peace. Hotel was a few minutes walk from a shopping centre (万像城）with a huge range of restaurants; during our stay we ate at five or six different restaurants here and the food in every single one was amazing. Hotel is also across the road from Ever Green Park; we enjoyed our stroll through the park on our first afternoon; the path through the park took us along the coast and we saw loads of butterflies and small crabs. Would love to stay here again.