Theory9 Premium Serviced Apartments Khar

Excellent staff, very courteous and helpful, special thanks to Vijay & Suraj.

Nothing.

Helpful staff especially the cooks Samiksha, Yash, and another one (forget his name)

Being a serviced apartment, it should have the tea making facilities in room, as well as a small fridge. Access should be keyless using only cards and not physical keys. Food service in house rather than bringing it from Bandra T9. Parking facilities. TV channels and service has to be from a good provider like Airtel/Dish/Tata etc and not the local cable provider, cannot watch CNN/BBC and other international channels

Room

The staff were very friendly and helpful. The rooms were very clean and there were plenty of amenities available, such as a common kitchen area with a kettle, washing machine and electric stove. Breakfast was also delicious

It would have been helpful to have staff at the reception during certain hours to ask for help with things like booking a cab etc, however there was mobile contact which was fine.

The open nature and space

The stairs

Cleanliness location and staff

A little warn in

The location was fantastic, the rooms was very comfortable and clean. We also liked the amenities provided in the apartment. The breakfast was average, so perhaps they can improve on choices a bit more.

There was no air conditioning in the breakfast area, this made it stuffy to sit.

It’s kind of an apartment, the host was good and welcoming, nice decoration

the cleaning could be better, the apartment is located in lively in a street so hearing street noise

Let’s start with the good - the staff at the apartments are kind and attentive and really go out of their way to attend to your needs. Big thanks to Vijay and Jayesh. Now for the things that need improving: 1) there is a ton of construction noise adjacent to the building. No mention of it in the listing - we wouldn’t have booked here had we known. 2) there is zero soundproofing - bring your noise canceling headphones and even with those you may find it hard to sleep. Between the traffic, constant honking, multiple temples and gurudwaras nearby - there is zero chance of sleep. 3) the property could use some upkeep and definitely needs better instructions for visitors - things like towel replacements (stop using them once they’re stained) & how to turn on hot water in the showers is important (no one will find an obscure knob or switch). Fine for a very last minute trip to India but we’re not likely to return to this particular location given all the above.