Friendly Hills Bairro Alto - Hostel

Excellent find.

I arrived in the dark and it was a little hard to find because there is no obvious signage. I had to ask for help at a local restaurant. Also - Ubers cannot access the streets around the hostel so you might have to walk and it’s challenging with cobbled streets and luggage. The location is great and breakfast is fantastic. I had a private room but it was hard to relax or sleep in because the cleaning staff were VERY loud. The other guests were older and kept to themselves. Overall good value.

Quiet clean place to sleep close to so many attractions. Staff was outstanding.

Great place with wonderful staff, particular thinks to the wonderful Frida who was always friendly & helpful, and Beta who ran the place well with a great friendly work ethic and some interesting stories. Keep up the great work everyone!

Super friendly staff and great location to walk about and explore the city. Transport options very well located nearby.

Bring earplugs! The property was well maintained and had very friendly staff in a convenient area. However, it is situated on a very lively road and the rooms are not well insulated from the sound outside (or the sounds inside the hostel). Along with this our room was in the main hall so we could hear guests entering and exiting the hostel during the night as well as breakfast being prepared in the morning.

The property was not well marked and hard to find at first. But the location was great concept was good layout. Only complaint is how hotttt the rooms were with no AC.

If you stay at this hostel, ask not to be put in room 102. It’s right above a nightclub, just off the stairs, and right in front of the kitchen. We didn’t sleep a wink because of the noise and we felt it was so unfair that this room was the same price as others. We know barrio alto is a party area,but the noise levels were ridiculous. I wrote to them privately with this feedback over a month ago but they never wrote back. The management are obviously just hungry for money and don’t care about guest satisfaction. A real pity. My advice : pay a bit more to stay somewhere else.

I start by saying that all the members of staff were very friendly and helpful! The location is super convenient, a few minutes away from Baixa-Chiado metro station and at walking distance from the shore. The property, being in the centre of Bairro Alto, is pleasantly exposed to lots of evening/night venues but, unpleasantly, also to quite an intense level of noise during the weekend until late night, though I've easily managed to sleep. Breakfast was included, sort of international, I joined only once because of the limited options and because the coffee was quite bad in my opinion alongside the jam. Not a problem as the city offers plenty of coffee places where you can taste one of the myriad local pastries. The room was described to me as "minimal" by one member of staff but I reckon that it was just shabby and lacking of essential elements, such as a bedside table and a reading lamp, especially because it was advertised as a twin room. There was visible accumulated dust on the exposed multiple power socket. On the other hand, the bedding seemed clean and tidy. Two bathrooms were available on my floor (last). One of them very small with a too tiny sink, the other, bigger in room size and sink, often had a sewage smell. Not the most elegant or looked after bathroom facilities. Some of the the negatives above can be fixed, I'd suggest to work on those as the staff is lovely and the position ideal :) Thanks.

I had no idea that hostels can be so clean and comfy. Extremely nice staff makes you breakfast in the morning (super yummy).