West End Dive Resort

Beautiful pool Close to town Quite

Cold water most days

Splash Inn dive resort and West end dive resort are same owners. I got to stay at both locations. Both excellent and easy to get to everything walking. But what really makes both these places so special is the warm and friendly staff. They talk to everyone with their first names and really it felt like being with a big family. The dive shop is right beside Splash Inn and you just walk across the street to the boats to head out for your diving or snorkeling. My brother has been going to Roatán for 30 years and diving with Splash inn. I cannot recommend this place enough. Met the owners Paulo and his wife and Rafa who were all so nice. Daryl who works at front reception always smiling and so awesome helping me out with tour ideas and Christopher at the dive shop was so helpful getting me fitted with my dive equipment and really had a great time diving with our divemaster Stirling. I was feeling a bit anxious at the beginning but I buddied with him and made me feel at ease. So 10 stars to the whole team. It was my first visit and they certainly helped to make it fabulous!!

Nice property very clean. Not far from the restaurant strip BUT. 43 stairs to our room. Stayed one night so ok because staff helped lug up suitcases. Would not have been able to do those stairs daily. For those who don’t mind the stairs it’s a nice place with nice pool

Everything was better than expected. I appreciated the views and the linen! And i loved the kind staff!!

Property was well kept. Great staff that was very friendly

For the most part, I enjoyed my stay at West End Dive Resort. I however had an unpleasant experience at the pool. It is important to note that the hotel is located within a private community. My daughter and I went to the pool and I asked a woman if she was using a lounge chair. She immediately asked me if I was staying at the resort. I responded "yes" and then inquired why she would ask such a thing. She said that people sneak onto the property and have been instructed by the owner to ask people if they stay there. She then said she lives in the private community and pays $900 to have access to the pool. My daughter and I were in our swimsuits and walked down the exterior steps from our room that overlooks the pool. Why would anyone not think we're staying there?? This woman clearly acted on her implicit bias based on our ethnic background. I think the owner asking residents to the police the pool is a big mistep. This experience made me feel uncomfortable and while I plan on returning to Roatan, I will not be returning to The West End Dive Resort.

. Nothing, they didn't give me the room I booked. They moved me to another hotel.

I booked the hotel for the pool and the view. When I arrived I waa told their doing construction and I couldn't get the room. They put me in a different hotel... I booked the room, less than 24hrs before arriving. Why was it online as available, if it wasn't. The other room, they gave me was basic. Not worth what I paid for the original. I had no view. I had to walk through the middle of a restaurant to get to my room. Which appeared to be hidden away, with no view, but the restaurant.

Great place