Great Malvern Hotel

Had high expectations of breakfast based on other reviews and wasn't disappointed, food and service both excellent! Stayed here to do the Malvern Hills end to end hike, had dinner at the hotel at the end of the day and the pie was excellent and exactly what we needed after 10 miles!

Stay was excellent so I'm being picky, but the room was very warm even with the heating off.

The Great Malvern is one of those classic long-established British hotels that combines quirky staircase layouts, enjoyable food and excellent beer. The staff are cheerfully humorous (a local friend tells me that if you've really made it, the landlord starts insulting you when you walk in). Have returned and would return again. The placard listing the hotel's features includes "crappy carpark", but if all eight spaces are taken it's 200m walk to a cheap public car park with EV charging (slow and reasonably priced, great for overnight stays).

Shower controls needed maintenance - mentioned to staff

The room was large and the bathroom was (almost) the largest I have seen in a hotel. Of course the bed was comfortable and we had a large TV and two chairs. (How often do you find hotel rooms with only one chair?) Special touches were present aplenty. It's often the small things that count; in this case a box of tissues and a selection of sweets. Of course the usual things were there, coffee and tea making facilities, fridge, iron and board, safe. The bar was welcoming and comfortable. Staff went out of their way to make our stay enjoyable. Perhaps the highlight was the extensive breakfast menu with some items rarely seen on the menus of 5* hotels. Top marks in every category!

Nothing!

Good size rooms. Excellent breakfast (nice squirt of sauce, food very moist). Working lift. Adequate parking. All good.

Quite pricey, but no more than usual in such sought-after locations.

Tasty and generous portions of breakfast with a good selection.

Lovely period building that hasn’t been spoiled too much by the modern facilities it offers.

What’s not to like?