Woovo Phuket Patong

Really a good hotel with good facilities

Highly recommended new hotel...

Excellent staff,good location. No, the surroundings are not that pretty but if you enjoy street life, as I do, then you won’t be sorry. Patong beach is not really pretty anywhere, even the beach, but it’s bursting with atmosphere and character. As for Woovo: Bars, laundry, 7-11 at the end of the road. Street food awesome. Pool is very narrow: more of a ditch but frankly I don’t care! Loved it; going back tomorrow.

Providing a refund when the error was acknowledged by Expedia was something a lot of companies turn a blind eye to. Thank you to Expedia.

staff demanded my partner and i check back in late at night after we had already checked in the night before and accused her of being high even though we do not smoke. very aggravating.

I extended my stay twice. Super staff. Clean and convenient.

Very good value for the money. A bright spot down a shady soi. But clean and a friendly staff.

The surrounding buildings/area are not pretty. However the design inside is good despite a very small pool. I was lucky to be checked in by a kind receptionist who spoke good English. Nice and modern room, good noise reduction doors. At the start, there were several technical issues in the room but with help of the same receptionist sending a skillful Chief technician who fixed them right away, however some of those problems returned another day, but a different receptionist didn't understand English well enough to understand (very frustrating!). She kept asking for my room nr. over & over like a robot without moving forward, so I finally had to wait until the next day that the first receptionist come to work! A blessing is a sign about "Cannabis Free" hotel. Nice looking simple restaurant, the first day of breakfast looked interesting with some tasty Thai style food, but from the 2nd day until the end, the warm "thai style" food was terrible (looked very cheap & tasteless), with similar look everyday! There are basically 5 hot plates (sometimes turned off och Cold!); 4 of those are always the same; one- soup, one- sausage/bacon, one- potatoes/beans, one- rice/noodle, Only One with chicken/fish curry was kind of changing with different veggies but totally tasteless and colorless (in Thailand!?). A little chaotic during breakfast, example: sometimes very long queue for the omelette, because there was only ONE man in charge of making everything, so he had to stop frying eggs in between in order to cut up vegetables for omelette. I pointed out this situation in front of the eyes the manager to send extra man, but he didn't care! Almost everything (bread, warm food, salads and fruits) were finishing quickly because they filled them up with miserly small amounts, resulting guests to wait and keep reminding the rest. manager all the time to refill. When it was filled up, all vanished in a second as people were waiting. The manager kept cleaning tables or check in guests (!!!), instead of going around and really "supervising" the overall situation in the restaurant and kitchen and make sure that there was a constant and generous flow of food! Every food at the Lunch/Dinner buffet had a sign to see what you are eating but not for the breakfast, despite asking from the rest. manager several times to think about the allergic people and put a sign of the contents! My conclusion is that the warm food could be the rest from the previous lunch/dinner so whatever chef got his hands on to serve in the next morning, so no real plan for ingredients and no sign. In early time, all these points were discussed with the reception manager (who claimed herself to be the point for all feedbacks) but she said she couldn't promise any improvement after our conversation. By the end, sadly no action was taken, especially for the very obvious situation at the breakfast. If hotel responses to this review, I can't expect anything more than the standard cliché phrases such as being sorry for inconvenience or promising better "next time"!

The hotel is really great in terms of cost benefit, the lobby, the corridors, the rooms, the bathroom - everything is renovated, clean and tidy - really excellent for those who are looking to spend the night in excellent Phuket. Pay attention when entering the room - document the inventory of drinks and snacks in the refrigerator in the room - they wanted to charge us for a can of drink that we didn't take at all, only after a short argument they decided to waive a charge that was not justified!

Overall very nice property in a dirty location