Parc y Bryn Serviced Apartments

The location

Me, my husband and are 2 year old arrived just before 10pm after travelling nearly 4 hrs to get there and was leaving in the morning The main bedrooms bed had missing slats and the remaining ones would drop down when you lied on it so me and my husband had to sleep in the other room which had a way smaller bed, the travel cot was on its way out to and took us a while to get up, the iron would leaked water when we tried to use it. The sofa had a big spring pushing up the seat so couldn't sit on it properly also we brought shopping to make breakfast but didnt end up making any as the toaster was broke and made the trip switch cut off all the electric in the kitchen everytime you plugged it in which we didn't realise till we had to leave so me n my family never ended up eating and had to eat out. This was a big inconvenience also wasted shopping When I spoke to someone about the problems the man was very unhelpful and had a don't care attitude just said he will take what I said and make sure it was sorted for the next person which I found rude, didnt even offer part refund or nothink for the inconvenience At £207 per night i was really disappointed and how my matter was dealt with

Location, easy car parking. Clean and tidy.

Couldn't get in before 1800 without paying more! Check out at 1000? No cloth for wiping down kitchen sides. Bed in main bedroom has a horrid soft uneven mattress which after 2 nights on it left me crippled.

We've stayed here several times now, and like the position - its quiet but close to the centre of town and really easy to walk to the sea or the shops. There's a little park nearby with some nice green spaces. In the past we have also liked the overall smart feel of the apartment. It was clean and comfortable. Lots of hot water. Electrical equipment all functioning well. Free parking right outside.

It all feels a little tired now - needs some love and attention. There was nothing to wipe surfaces with in the kitchen, and I had to buy some cloths from Tesco. No bread knife (or it was hiding). Plates need to be replaced - they are clean but looking their age. Many implements were dirty - knives in the rack had bits of food on them. We put the whole lot through the dishwasher. Rack in the oven was also seriously dirty, and we had to clean it (with whatever we could find) before using. There was foil in the oven tray but it had been used before; we used it again, but there was none spare to replace it after our use. Overall, the kitchen needs a bit of a going-over and the cooking and prepping equipment checking and replacing where needed. Tiling in the bathroom also needs smartening up. Wifi stopped working on Sunday evening - switching the router off and on sorted it out.

location was good, apartment was clean.

Check in too late. Was after 6pm. Normally its after 3pm. Issue with bed as broken informed owner. Could have more chairs for use and a small table for the terrace. 4 staying and only 2 uncomfortable fold away chairs to use.

It was in an excellent location and had all we needed for a lovely break.

Very detailed instructions how to enter the apartment. Everything you needed for self catering. Comfortable beds and pillows. Welsh produce supporting local producers. Very detailed information pack and a number to contact the host if there was any issues to address. Free parking was a bonus.

The check in being 6pm but there was an option of an earlier check in time for an additional charge.