Triumph Luxury Hotel

Overall stay were v. good, room were very clean and comfort. Check-in was good, staff were nice and friendly. I recommend to try the stay at this hotel and it's restaurants.

The staff were pleasant and helpful. The light switches were as confusing as hell, especially the icon for cleaning my room, which I should have been informed of when I first arrived. As as result, my room wasn't cleaned after my first night's stay. For a 5-star hotel, I'd have expected alcohol to be available. Instead it was water or soft drinks only. There was a fridge in my room but there was nothing in it - no snacks or refreshments. I found my room to be a bit scruffy in places (scratches in doors, a handle hanging off the wardrobe door, a switch hanging off a wall), which surprised me as the hotel hasn't been open very long. Overall, I wasn't impressed with the hotel and have stayed in far better 4-star hotels and was disappointed with it.

Problem with my booking from Expedia system which left me with no hotel in a foreign country.

Very nice quit place rooms are big lovely swimming pool. Breakfast is superb.

Gym was really good. Staff very friendly. Hitel us clean.location is very good Did not like breakfast food. There should be more variety

Well, what can I say? When you call your brand new hotel a luxury, it doesn't automatically become luxury. The luxury title needs to be earned. Certainly, This hotel is no way near to be luxury. The hotel reception was huge, our room was quite big too, however, it was soulless, No care is taken when they build this hotel. Attention to detail was zero. For instance, all the tiles laid poorly ( I mean, the bathroom, restaurant, reception, everywhere.) We have been told by the locals that the hotel build and manages by the Egyptian military and it is very obvious that they don't have a hospitality mindset. Brand new furniture was ok but falling to pieces. No bathrobe or slippers in the room. No water in the GYM (NO WATER can you believe that), breakfast was basic and awful, we were in Cairo and they served can of fruits. When you ask for expresso we have been told that cost extra. So overall, not happy at all and wouldn't go to any of Triumph's Hotels ever again. Do your self a favour and book another hotel instead of this. Thanks

Since its a new hotel facility, we can understand the small blemishes here and there...

Hotel is very big very nice very big room with very big bathroom

It has yet to hold official opening so maybe things will improve.elevator has no button for reception.italian mrestaursnt has only one menu card and won’t print any more so customers have to wait until each has finished viewing it but you can take a photo of menu card so that the next night you can order from the photo.not enough people on front desk so long wait to check out or order car and hotel will not order taxis so not a good hotel if you need speed.but staff are friendly and the gym is superb one of best hotel gyms you will find.beds comfy and rooms are huge