The Westin Calgary

This was our first family stay at the Westin Calgary, and we received a very warm and heartfelt welcome from Blesilda and the entire staff. The service throughout our stay was excellent, and the team truly made us feel valued as guests. The hotel’s location is a major advantage, right in the heart of downtown, with direct access to the Plus 15 walkway system, which made getting around especially convenient. My only concern relates to the bedding setup for families. The rooms only offered double-size beds, which were quite uncomfortable for two adults. While king-size beds are available, they are typically configured for couples. For families traveling with a young child, even suites only seem to offer two double beds, which can be limiting. Overall: Great service and location, but for family travel, I would likely consider other hotel options that provide queen-size beds or more flexible sleeping arrangements.

Great hotel with very friendly staff and close to shopping.

Nothing.

Ash in Service Express really looked after us. I thought I would need to speak to a manager. However Ash said let me try to look after you. By the end of her follow up I was left in awe of her customer service and empathy. The Westin Calgary really represents the Westin brand well and I am a committed guest. I just need to find excuses to go a little more often to this property.

The staff are nice

N/A

Stayed here April 3-4, 2026 as a staycation. The front desk staff were lovely and kind. The room was clean and the pool was also beautiful.

Unfortunately I left an Aritzia wool coat in the room. Despite going back to the hotel 9 hours from checkout, and follow-up emails, the staff failed to locate it. They do not seem to follow a consistent lost-and-found procedure. Very disappointed in the management of guest belongings. If you stay here please double check your room at checkout as belongings may not be located post checkout.

Good location fairly central. Sadly no laundry facilities in the hotel or near by. I was offered I could pay a bit more and go in the newer tower room but I stayed in the other part of the hotel, it had everything I needed. I especially liked the microwave in the hallway