Hilton Toronto

L'emplacement

J’ai particulièrement tout aimé, la vue , la rapidité du service , vraiment je recommande à 100% excellents

The entrance, valet personnel and front desk personnel were all lovely people. The lobby was beautiful. Rooms were extremely spacious, beds comfortable and pillows were TOP NOTCH in comfort. Room/bathroom was clean and well laid out. Loved the closet where lights turned on when you opened it, and drawers for clothes in there - all a nice touch!

The only thing was there were no coffee cups with the coffee maker, so I Could not get coffee in the room. Don’t want to call down to front desk as my daughter was sleeping. We would have loved to eaten breakfast in the Frenchy Brasserie, but the prices were a bit steep.

I stay in a lot of hotels for business. The good here — Great location in downtown Toronto - connected to PATH system linking via underground to finance towers, Blue Jays stadium, Union station etc. Checkin was smooth, friendly and was offered water on a hot day. Hotel had good bar/Restaurant and cafe and place to grab coffee etc. with lots of options nearby. I had a standard room - the layout was large and bathroom well designed. Lots of plugs and good lighting. Seemed updated - glass elevator view esp riding it up to 32nd floor was fun. The not so good here - coffee cups in room were paper disposable type only — after I used the first two, I never got more — had to use my water glass last days. Coffee pods not replaced - had to switch to decaf last day. Coffee was mediocre (not Nespresso or lavazza) — think the type you get from vending machine in a hospital. Towels were taken away but never replaced. The four large bolted-in bottles of products in bathroom were low — no lotion at all — and was not filled until I forcibly removed the empty bottle from its holder and placed it on counter to get a refill the third day. No other bathroom amenities other than the (empty to empty-ish) four bottles. If I was in a holiday inn etc would have been fine - but doesn’t match amenities or service of hotels that are the same price or less in downtown Toronto. That said I would stay again but bring my own coffee cups.

Good location, very clean and been upgraded since our last stay. Restaurant was really yummy and great service

Elevators broke one day so had to use staff elevators instead. Also they didn’t know what a cot was. They thought a cot was a sofa bed.

I loved it

Nothing in particular

It was near the train station so not too far to walk the bed was comfortable and it was quiet

Not a lot to say about dislikes we only stayed one night getting there at 10 at night and leaving at 8 in the morning

The place in general

Food no variety