Omni William Penn Hotel

The Omni Hotel is beautiful and full of amenities. However, after being in the room, it felt a little like the Gilded Age. Everything looks beautiful and fancy but there is definitely room for improvements. All of the lamps flickered. A pillow and towel had stains. In order to have free wi-fi, you had to sign up for an e-mail list, otherwise you had to pay. The location was great and it was very quiet. Just another lesson in hotel travel. If you want a reliable stay, stick with the Hilton and the Marriott.

Old world opulence vibe combined with present day best practices.

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Beautiful, Classic hotel. The Omni William Penn truly is elegant and luxurious. We enjoyed all of our time there

I went to school in Pittsburgh and always used to look at the William Penn as The Plaza Hotel of Pittsburgh. When I found out I was going to stay there for work, the child in me felt like Eloise from the famous books!

My wife and I celebrated our 26th wedding anniversary at the same place where we spent our wedding night, the beautiful William Penn. Returning after all these years made the occasion especially meaningful, and the hotel exceeded our expectations. The location is fantastic, with many great restaurants and attractions within walking distance, in addition to the excellent on-site dining options. The hotel itself is elegant, comfortable, and full of historic charm. What truly made our stay unforgettable was the exceptional service. Victoria and Kayla went above and beyond to help us celebrate this special milestone. Their thoughtful gifts, complimentary upgrades, and personalized amenities made us feel genuinely welcomed and appreciated. Thank you to the entire team for helping us create new memories in a place that already held such a special place in our hearts. We highly recommend the William Penn and look forward to returning again.

We were expecting a pleasant stay at this hotel, but were quite disappointed. First, the Wi-Fi connection in our room was horrible. When it worked, it was very slow, but it continually kicked us off the Internet. We asked for help three times with no improvement. I had work that had to get done during the trip, so the poor service kept us from doing some of the things we wanted to do in Pittsburgh. Second, a vagrant pursued me in the hotel lobby. I had never before experienced a panhandler in the lobby of a hotel. Three, we had problems with a toilet that did not flush properly. Not something one would expect from a hotel in this price range. We reported these issues multiple times. No one seemed to care.