Omni William Penn Hotel

The Omni William Penn is beautiful. The last time I was there everything looked so dreary and old. My only complaint is that the William Penn Place entrance is not handicap accessible. I arrived very late with a suitcase and a cane and had to figure out how to maneuver the stairs.

I thought the hotel was exceptionally beautiful. Joel checked me in and was very professional and dressed professionally. It's important that men that work at the front desk emulate the sophistication of the hotel...tradition and proper decorum. It was so serene. We enjoyed having a gift shop, bakery, coffee shop (so happy it was NOT a Starbucks) tavern, breakfast room and speakeasy. However the speakeasy is not open during the week which was a disappointment. The hotel was gorgeous and my room on the 15th floor overlooked the Union Building and it was beautiful to look out at night. Our room was quiet, no doors slamming, and no noise. What a perfect stay. We walked to the Union for breakfast, stumbled across the theater DT and bought last minute Great Gatsby rush tickets for 49 dollars each. The theater is gorgeous. We also caught the train to the field last minute to catch a Pirates game. The train was super convenient to the hotel. I'd stay again!

Sehr schöne Einrichtung, zuvorkommende Mitarbeiter, sehr gute Lage.

From our arrival…. The doorman, and valet parking was super friendly. And the hotel was a wow with its architecture and beautiful decor

Explanation at check in that we need our cards for lifts and loo!!…. We thought the lifts were broken!….

Welcoming staff, grandeur of the hotel, cleanliness, excellent atmosphere

Parking

Hotel claims to be high quality but the standards and service are a joke. The after party on floor 17 was playing music so loud our room and floor were shaking. Multiple people called the front desk who said they could do nothing because the “sales” team sold in the party. My family paid for multiple rooms over multiple nights and it felt so disruptive to gaslight us over our desire for sleep and sound control. I’ve never seen a hotel have such little respect for guests.

Location & decor

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