Las Brisas Ixtapa

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Gorgeous hotel with private ocean view balconies. Staff and service is excellent. The spa experience is amazing. The Beach Club closed without notice due to low occupancy, which was sad, but the manager had breakfast delivered to my room which was lovely.

Lovely pools but I believe they need to be clean more often.

Positive-the beach is beautiful and never crowded since it’s a private beach for the hotel. You can order food and drinks from under your umbrella on the sand. Tip your server at the beginning for the best service. Negative-the food is atrocious. We got the all inclusive plan. Breakfast was the best meal only because they have an omelette bar where the cook is quick, nice, and talented. Lunch was the worst unless you go down to eat by the beach and pay for your food. Dinner was hit and miss, mostly miss. The fancy Italian restaurant Portofino was the worst. The lasagna was inedible and the service was terrible. The Mexican restaurant was a little bit better, but you can only visit each of those once. At the daily dinner buffet one night we had to fill up on bread because everything else was terrible, and that was the only option. We did hit the Starbucks that night. It rained and our room leaked. They did move us to another room, but without an apology for the inconvenience and and on their timetable. The second room had broken AC and Ixtapa is HOT! There is no nightlife. There is a lobby bar, which would be perfect with karaoke, live music, and dancing. But there is no option for any of that anywhere on the resort. We will not be returning to this resort.

Prices are very high, other than that everything was great!

Employee's were great and very attentive

We stayed at Las Brisas Ixtapa and really enjoyed the beautiful beach and the spacious, comfortable rooms. The setting itself is wonderful. That said, the area that really needs improvement is the food and the evening entertainment. The buffet offered very similar dishes each day—just slight variations of the same things. Some variety and creativity would make a huge difference. Adding some live music or entertainment at the bar at night would also enhance the experience. We tried the private dining at Portofino and were very disappointed. The server, an older gentleman, was rude and rushed us through the meal, which really put a damper on the evening. The Mexicano restaurant was a bit better, it was our 1st Wedding Anniversary —our server Alberto did a great job, and we enjoyed the salad and Agua Chile. However, the vegetarian tostada was not good, the Chile Relleno was missing cheese, and the corn cake tasted identical to the apple cake at Portofino. The churros were cold, hard, and tasted of old oil. Overall, the food is the weakest part of the resort. Even if the all-inclusive price increased slightly, improving the quality and variety of the meals would really elevate the guest experience.

Iwanted to stay until 5 pm and they said only ùntil 1pm. I was very disappointed as my flight to Mexico City doexnt depart until 7 50 pm. They could hzve us stay as the hotel ois no full b I was angry but it did not help..

No AC working dirty room beach tooo far away

The only thing good about this property was the cleaning. Staff is terrible they take for ever to bromh you a cup of water. I asked for cup of ice and they never gave me nothing. I would not go back. Then u tip the staff and they disappear