Comfort Inn & Suites Omaha Central

It was a good location and my kids loved the pool!

The rooms and building were very run down. Faucet was broken in our bathroom, paint peeling off the walls, the room was not very clean. The bathrooms next to the pool were gross and dirty. The breakfast was not restocked regularly and didn’t have enough options.

It seem like in our first room nothing seem to work the jacuzzi light wouldn’t turn on we were having issues with the tv there was roaches all over the counter so we ending up changing to a different room that seem like that wasn’t getting any better light bulbs weren’t burned out hardly anything was working never coming here ever again elevators were extremely small, smelled like smoke in the whole building

This place is filthy and gross. Rooms smell like cigarette and there was no hot water. The “breakfast” looked bad and built around filth. Keep driving

This was one of the most disappointing/ disgusting hotel stays I’ve ever experienced. Upon arrival, we were given three different rooms that were all completely unclean—unmade beds, leftover trash, and extremely unacceptable filthy conditions. After multiple moves, the fourth room was still far below standard. The room we ended up in had a deteriorating tub with peeling paint, dirty floors, and vents filled with dust and hair. The walls were poorly maintained and patched holes everywhere, there was a strong smoke odor throughout all the floors we visited, dead plants up front not well-kept parking lot making the environment feel unsanitary and uncomfortable. Two people in our group chose not to stay at all due to the conditions, and another found hair in both the bed and tub. Basic cleanliness standards were clearly not met. Customer service only added to the frustration—we were sent back and forth between the front desk and an 800 number with no clear resolution, wasting hours of time. I am not sure how this hotel passes inspections nor does the website and pictures even come close to what you are getting. 100% worst hotel I have ever seen.

Unfortunately, my stay was very disappointing. The hotel felt dirty and poorly maintained, with worn furnishings, dated décor, and a general sense of neglect throughout the property. The atmosphere was gloomy and uninviting, making it difficult to feel comfortable or relaxed. It’s clear that this hotel is in need of a major renovation. The rooms and common areas show significant signs of age and wear, and cleanliness did not meet expectations. While the staff may have been courteous, the condition of the property overshadowed any positives. I would not stay here again unless substantial updates and improvements are made.

This hotel was extremely disappointing due to its lack of cleanliness and maintenance. Our room was dirty upon arrival, with numerous unidentified stains and spots covering the walls. The most concerning issue was a large sticky area on the carpet, which made me uncomfortable placing any of our belongings on the floor. The AC unit fell out of the wall in the middle of the night, and we had to prop it up using a stool. There is a large crack in the window, which is taped with packaging tape. The room's door lock was also broken, creating a security concern during our stay. Throughout the hotel, there was a persistent musty odor, and trash cans were frequently overflowing. The breakfast area was another major issue. It was not properly cleaned or maintained during service, with food scattered across the counters and spills left unattended on the floor. Overall, the hotel's cleanliness and upkeep fell far below expectations, and I would not recommend staying here.

Most of the building needs upgrades