The Allegro Royal Sonesta Hotel Chicago Loop

I never write bad reviews. This place is unhospitable. Outside of the subjective bad vibes/awful decor/cruise ship appeal/dark and crammed rooms with gaudy art - this place is non functioning. The wifi is slower than an airplane, 2/3 elevators weren't functioning during my stay which resulted in a 20 minute roundtrip just to the lobby. The phone in my room doesn't work. One of the (public) staircases is half built and looks like the back alley of the dark rooms - a dirty narrow hallway that feels like you shouldn't be there. Connected to the lobby. I travel for work and this is the second to worst hotel I have ever stayed in. Everyone is trying to switch from this hotel. Everything about it is soul sucking and lifeless. The energy of the rooms is seriously dark and eerie. The staff is lovely and none of this is their fault. Whoever makes high up decisions for this place needs to change everything about it. I really do hate leaving negative reviews but I feel the need to warn someone to avoid booking here.

Arredo molto caratteristico

Moquette. La tenda nella doccia

Since the moment I walked in to the lobby, Dajah had a warm and inviting smile! She was very knowledgeable of her work and offered to help me throughout. She definitely one upped my expectations!

There was not one thing I found to fault at this classic Chicago hotel. The staff were TOP NOTCH (hotel, valet, restaurant) (with a special shout out to Tommy Van). The room was clean and VERY comfortable. I enjoyed every minute of my stay here and hope to be back soon. I would live here if I could!

It was close to the theater. The bed was comfortable, the shower was nice.

The AC unit worked but the floor next to the unit was damp.

La décoration extrêmement soignée dans une ambiance de Chicago des années 20, le personnel aux petits soins et l’emplacement idéal au cœur du loop.

Location location location!

Eric and the staff were great. Good value for money