Bristol Hotel Frankfurt

Typical 3* hotel - you get what you pay for. It’s very dated with dirty corridors and AC in room not working but bedroom / bathroom was clean, bed was fine, breakfast was very decent. It’s a cheap hotel for the location and does the job for a quick Frankfurt Trip where you don’t plan to spend much time in the hotel.

The room was exactly what I expected, had only the basics included: one bed, fridge and desk/chair. It was quiet at night. Not the best neighbourhood, but had no issues walking to and from the hotel. Very close to the train station. Service at the counter was great and breakfast was good.

My wife and I stayed for 2 nights. Only 1 set of towels was provided for each person and that's OK. The drain in the shower room was so clogged that we needed to shut off the water every 30 seconds... but the water still overflowed and flooded the whole rest room. We needed to use the used towels to absorb the water for safety... So, we asked for room cleaning on next morning. On the 2nd day (Sunday) when we came back late at night, we found the room was made up a bit tidy but there were no towels! We asked the front desk and was told that there was only 1 set of towels provided. We told him there were no towels in the room, then he said there were no towels in the hotel and we could ask for the towels on Monday morning because it was Sunday and every staff (including house cleaning) was not on duty.... Finally he managed to give us 2 towels late at night. But the whole ordeal left us a very unpleasant stay in this hotel!

Very nice hotel and great breakfast! Can’t beat the prices for nice quality. Not a great great area just a little dirty surrounding blocks and some homeless people but otherwise it was good!

The room was clean and spacious, it includes a mini fridge and a Bluetooth speaker which was nice. The bathroom was clean and the shower had a strong pressure which was also nice. The breakfast buffet was good. A variety of choices and all tasted great. The main lobby and toilets were clean. Only small problem we had was that the keycard to our room wouldn’t work and needed to be reset every day. Also housekeeping came on the first day but non of the days after. The hotel itself is nice but in a poor area. A lot of homeless people and junkies around. Strong smell of urine on the street.

The room was very tiny but clean. The breakfast was good. The check in time took more than 40 minutes as their system was down. The hallways was very poorly maintained and extremely old and in very bad shape. The room at first had a horrible odour and I got the front desk to take care of it. Overall it was just okay and experience.

It was probably the very worst hotel experience in my life. Believe me I travel intensively to many countries and continents. There was an IT problem with new computer system that day check-in for many hours. You don't bring in a new system, specially not in Germany without a backup or a contingency. The very worst was that I receive a call from a phone located near my bed. It was extremely loud and I couldn't fall asleep again in the next hours. It ruined my night. When I went to gently inform at the lobby a gentleman standing next said they called him too in the middle of the night to see if he was in his room. It was near midnight. I was exhausted. It destroyed my agenda for the day I had to drive to my early meeting for hours and was supposed to leave the hotel 6.30 Am. They didn't even apologize. Good location, good infrastructure, good breakfast buffet, room was clean and neat. The staff needs to be trained and IT support must respond quickly. One of the guests after long hours waiting to check-in called the cops. It was a big commotion. I took phones of the police car in front of the hotel.

Good location near the train station. Easy walk to Old Town. Good price to quality value.

My reception at the Hotel was very courteous by the Staff and my Check-in was smooth and welcoming. The Breakfast Buffet was awesome and the servers were extremely polite.

Nice place, very cold to the rail station and walkable to the city centre