Mar Monte Hotel, in The Unbound Collection by Hyatt

Great location. Wonderful hotel. Restaurants were great too and easy walk to the pier. Rooms were cool and view was amazing

Stayed here this weekend and had an excellent experience with customer service. We booked a quick weekend trip through Costco, which had a great deal. The first room we checked into had a minor issue, and since the hotel was sold out that night, we weren’t able to move immediately. It was nothing significant and manageable for one night. The following day, we were moved to a new room with no further issues. The rooms are nice and I loved the bathroom decor! The food here was amazing too! The location is right across from the beach! There is a cute playground at the beach and lots of volleyball courts! Additionally, the manager, Gavin, was absolutely amazing, very kind, professional, and attentive. He took great care of us and ensured everything was handled smoothly. I would definitely recommend this hotel.

Mar Monte Hotel Santa Barbara. High price, average experience. The in room coffee maker didn't forcing us to purchase the weak, expensive coffee in their restaurant. Only 1 chair in the room so we weren't able to have a meal in the room. Expected balcony and didn't have one

What stood out the most was the exceptional service, especially from Danielle at the front desk. We arrived tired after a long drive, and she immediately made everything better. She was warm, professional, and genuinely kind, making check-in effortless and stress-free. Danielle took the time to answer our questions, offered helpful suggestions, and made us feel truly welcome. Her positive attitude and care completely changed the tone of our arrival and set us up for a great stay. She is a true asset to the hotel and made our experience much better than expected.

To All CEO & All Upper Higher Managements: keeping the very dissatisfied story short as possible. Being a well known, luxury, expensive, pricey hotel chain if your rooms are not properly fully equipped and running properly; then please never ever again rent out those rooms to any guests. Being an American all my life for almost 60 years, my family have never encountered this issue ever before. Europe and Asian Countries give out way better hospitality services then Hyatt does. Greatly unbelievable, unfortunate, and very disappointed for our American US Citizens!

Location of hotel

Bathroom set up

Great location. Staff were friendly. Let our dog join us.

We are in the cafe and the system was not working properly, service was slow and I didn’t get the coffee I ordered. I also prefer fresh eggs versus box eggs.

location, helpful staff including valet service