The Westin Tysons Corner

I had the most amazing front desk experience I’ve had in a very long time. As a business owner who travels often and stays in many hotels, I rarely come across service so exceptional that I take the time to write a review. Marie Rida was working at the front desk when I went down to ask where I could find a place to get some drinks. She was so helpful that she actually walked me to the right spot. Later, when I came back and was struggling to carry my purchases, she noticed and came over to help. She even walked with me and helped carry everything up to the tenth floor. When I thanked her, she smiled and said, “It’s my job and I love it.” That line stuck with me. You can tell she truly enjoys what she does, and it shows in the way she treats guests. I even asked for her name because I wanted to make sure she gets the recognition she deserves. I wish more people in hospitality had her attitude and pride in their work. Marie made a lasting impression and turned an ordinary stay into something memorable.

We have a wonderful experience. The Front Office Supervisor Marie Rida was always very helpful and supportive making our staying comfortable and pleasant. We would like to comeback soon. 😀

Cleanness of the room.

The housekeeping staff being really noisy with the doors slamming during cleaning. It went on for about 30 minutes. When we had a do not disturb sign on the door. Early in the morning. Trouble with accessing the gate on arrival and departure.

I checked into The Westin Tysons yesterday and had a few questions that I needed assistance with. I was lucky enough to be helped by Marie, and I couldn’t have asked for a better experience. She was warm, attentive, and went above and beyond to answer all of my questions with genuine care. It’s rare to come across someone who makes you feel so welcomed and valued as a guest. Marie is truly awesome! I 100% recommend staying at The Westin Tysons—especially if you have the pleasure of being assisted by Marie! You can tell she truly loves her job and caring for her guests!

My husband and I were originally disappointed because we booked the wrong Westin hotel, it was not the hotel to which our event is held. However, once I arrived, I meet a wonderful woman at the front desk nameMarie. I walked in sort of deflated because it was me who booked the wrong hotel, and she noticed that I was down and said that she was here to help brighten our day. I’m grateful for the Marie’s of this world. She was kind, attentive, intuitive and intentional in how she encouraged and entreated us. Now I’m happy that I chose to not cancel this reservation, because I might have never met your/our Sweet Marie. I know that she might not ever see this, but she deserves to be celebrated for her exceptional hospitality. We LOVE MARIE!!! Please let her know that she is the BEST THERE IS!!!

Location and affordable

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Clean rooms